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Customer service rep

Job in Everett, Snohomish County, Washington, 98201, USA
Listing for: Transdevna
Full Time, Part Time position
Listed on 2026-06-14
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Job Description & How to Apply Below
Customer Service Representative

Transdevin Everett, WA ishiringa

Customer Service Representativetoactasaliaisonforourcustomers ,providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.

Transdevisproudtooffer:

CBA Position:

Position Subjectto Collective Bargaining Agreement :

Starting pay is $24.29 with progression to $27.60 over 4 years.

Benefits include:

Vacation: up to 14 days per year

Paid Sick Leave: 8 hrs monthly for full-time employees/ 5 hrs monthly for part-time employees; medical, dental & vision after 90 calendar days of employment for full-time employees, life insurance, 401k retirement benefits, and company holidays.

Benefitsmayvarydependingon the locationpolicy.

Theaboverepresentsthestandard Corporate Policy .

Key Responsibilities:

+ Respondtocustomerinquiriesandconcernswithtimelyresponsesandaccurateinformationorredirect to a supervisor.

+ Comprehensiveunderstandingofpoliciesandprocedures

+ Meetorexceedestablishedperformancerequirements.

+ Documenttripauthorizationsanddetails,includingtransportationtype,pickuptimes,appointment times, and addresses.

+ Otherdutiesasrequired.

Qualifications:

+ High School Diploma ,GED,or equivalent.

+ Computer literate

+ Excellentcustomerserviceskills.

+ Abilitytooperate a standardtelephonesystem.

+ Mustbeabletoworkshiftsorflexibleworkschedulesasneeded.

+ Subjecttoa

DOTdrugtestingandphysical,if applicable.

DOTRegulation
49

CFRPart
40doesnot authorize the use of Schedule I drugs, including cannabis, for any reason.

Physical Requirements:

Theessentialfunctionsofthispositionrequiretheability to:

+ Workoutsideinvaryingtemperature,weather,andhumidityconditions-100% ofthejobisperformed outside, work alone and in remote locations.

+ Sitforextendedperiods(upto6-8hoursperday);frequentlywalkforlongdistancesandonpossible sloped ground or slippery and uneven surfaces

+ Pushandpullobjectsupto
25pounds,occasionallythroughouttheworkday;liftmaterialweighingupto 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

+ Withstandheavytrafficareaswhileperformingthedutiesof thejob;tolerateexposuretoconsiderable amounts of dust, vehicle fumes, and noise.

Reasonableaccommodationsmaybemadetoenableindividualswith disabilitiestoperformtheessentialfunctions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidateswithdisabilities.

Ifreasonableaccommodationisneededtoparticipateinthejobapplicationorinterview process, please contact

Drug-free workplace:

Transdevmaintainsadrug-free workplace.

Applicants must:

+ Beeligibletoworkinthe United Stateswithoutrequiringsponsorshipnoworinthefuture (ifbasedinthe U.S.).

+ Successfullypassapre-employmentdrugscreen.

About Transdev:

Cities,counties,airports,companies,anduniversitiesacrossthe

U.S.contractwith

Transdevto operatetheirtransportationsystems,maintaintheirvehicleandfleets,anddeliveronmobilitysolutions.

Transdev

U.S.employsateamof
32,000across
400locationswhilemaintainingmorethan
17,000vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose.

Transdev
-themobilitycompany-empowersthefreedomtomoveevery daythankstosafe,reliable, and innovative solutions that serve the common good. Find out more nsdev

NA.comor watch an overview video at

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Thephysicaldemandsdescribedherearerepresentativeofthosethatmustbe metbyanemployee to successfullyperformtheessentialfunctionsofthis job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdevisan Equal Employment Opportunity (EEO) employerandwelcomesallqualifiedapplicants.

Applicantswillreceivefairandimpartialconsideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,religion or other legally protected status.

Thephysicaldemandsdescribedherearerepresentativeof thosethat mustbe metbyanemployeetosuccessfullyperformtheessentialfunctionsof this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

California applicants:
Please Click Herefor CA Employee Privacy Policy

Job Category:
Administrative / Clerical / Payroll / HR / Accounting

Job Type: Part Time

Req

Pay Group: QQP

Cost Center: 425

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all…
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