Automotive Service Advisor

Service Advisor – Join the Team at Rairdon's Volkswagen of Everett!

Location:

Everett, WA| Full-Time | Great Benefits | Family-Owned Dealership Compensation:
Full-time total annual compensation between $50,000.00 - $; including monthly 6% commissions of individual gross profit on service, detail, and parts in accordance with the terms of pay plan; additional monthly 2% commission of individual gross profit on service and parts if the dealership’s monthly customer satisfaction scores exceed national average in accordance with terms of pay plan.
60-day guarantee of $5,000.00 per month while you train, according to terms of pay plan!

Benefits:

Medical, Vision, and Dental Insurance Voluntary Short Term Disability Insurance Voluntary Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance6 Paid Holidays subject to completion of 90-day introductory period
401k plan with match, subject to completion of the introductory period and other eligibility requirements

Paid Time Off (PTO):
All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies.

Rairdon's Volkswagen of Everett is looking for a friendly, driven, and customer-focused Service Advisor to join our growing team. If you’re passionate about cars and thrive in a fast-paced, team-oriented environment, we want to hear from you!

What You’ll Be Doing:

Greet service customers with a professional and welcoming attitude

Listen to vehicle concerns and document issues clearly

Communicate with technicians to determine service needs and timelines

Provide accurate cost and time estimates

Recommend maintenance and repair services based on vehicle history and Honda guidelines

Keep customers informed throughout the service process

Ensure smooth and timely vehicle pickup and payment

Deliver top-tier customer satisfaction every single time

What We’re Looking For:

Previous Service Advisor or automotive customer service experience preferred

Strong communication and problem-solving skillsA customer-first attitude and a professional demeanor

Ability to multitask in a busy service drive

Familiarity with DMS software is a bonus

Ready to Join Our Team?

If you're ready to build a rewarding career with a dealership that values integrity, teamwork, and customer satisfaction, apply today!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.