Experienced Escrow Assistant

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.

Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

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Escrow Assistant – Everett, Washington

Are you an experienced Escrow Assistant who knows how to keep a busy desk organized, customers informed, and transactions moving toward a successful closing? First American is looking for a knowledgeable, proactive Escrow Assistant to join our Everett team. This is an opportunity to bring your escrow experience to an established, collaborative organization where your attention to detail, sense of urgency, and commitment to exceptional service will be valued.

In this role, you will work closely with the Escrow Officer and serve as an important point of contact throughout the transaction. You will help manage files from opening through disbursement, communicate with customers and business partners, prepare closing documentation, and ensure each transaction progresses accurately and efficiently. We are seeking someone who understands the pace and responsibility of escrow, takes ownership of their work, and enjoys being part of a team that delivers a smooth closing experience for every customer.

• Support the escrow process from opening through closing, disbursement, and post-closing follow-up
• Open orders and accurately enter and maintain transaction information
• Prepare closing documents and input closing statement information
• Review and interpret contracts, instructions, and other agreements related to escrow transactions
• Communicate regularly with buyers, sellers, agents, lenders, and other transaction partners
• Anticipate file needs, follow up on outstanding items, and help keep deadlines on track
• Use First American’s technology and systems to support accurate, efficient transactions
• Partner closely with the Escrow Officer and broader branch team to deliver an exceptional customer experience

• 2+ years of escrow-related experience preferred
• Working knowledge of the escrow process, terminology, documentation, and transaction timelines
• Strong organizational skills with the ability to manage multiple files and competing priorities
• Excellent attention to detail and a commitment to accuracy
• Clear, professional written and verbal communication skills
• A proactive approach to problem‑solving and customer service
• The ability to remain composed and responsive in a fast‑paced environment
• A collaborative mindset and willingness to step in wherever needed to support the team
• Proficiency with Microsoft Office and the ability to quickly learn new systems and technologies
• High school diploma or equivalent

At First American, our people are at the center of everything we do. You will join a respected industry leader with the resources, technology, and support to help you perform at your best while continuing to build your escrow career. If you are an experienced escrow professional who takes pride in creating organized files, strong partnerships, and smooth closings, we would like to hear from you.

This position is eligible for bonus pay and/or incentives for production or other goals.

Pay Range: $22.16 - $29.56 Hourly

First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other great benefits like an employee stock purchase plan.