Case Manager

SUMMARY

Provides direct service with program recipients and completes administrative tasks to assist Director of Social and Community Services in management of Bridgeways housing program, which involves federal, state, local, and private funding. This is accomplished in a manner that promotes service delivery consistent with the mission and philosophy of Bridgeways and meets all requirements set forth by licensure, contracts, and organization policies.

Position:
Full-time

Pay: $27.65 - $29.70/ hour

• Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
• Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $18 biweekly (must work 30+ hrs/week)
• Optional Life Critical Illness, Illness, and Pet Insurances available.
• 401K with employer matching after 90 days and immediate vesting.

• Mental health coverage through Teledoc Mental Health that includes both therapists and psychiatrists.
• Roadside Assistance for all employees.
• Long Term Disability Insurance (must work 30+ hrs/week)
• Teledoc Health Coverage (if working 30+ hrs/week)
• Vision, prescriptions, and entertainment discounts

• Understands and practices safekeeping of client protected health information per Bridgeways’ HIPAA policies and procedures.
• Maintain a reliable attendance record and adhere to scheduling requirements based on business and clients’ needs.
• Provides direct Social and Community Services to facilitate housing placement and post-placement stabilization to clients involved housing case management services. Completes day-to-day tasks within housing program, facilitating access to safe, secure, affordable housing, including but not limited to completing paperwork/electronic documentation, collecting and entering required data into the Homeless Management Information System (HMIS), and documenting all work appropriately.
• Provides case management/information and referral to other community resources; supportive counseling as appropriate utilizing Motivational Interviewing to facilitate coordination with other resources. Assists individuals in the community to obtain necessary documentation for benefits and to coordinate service provision. Documents and submits all paperwork required for services provided in a timely and accurate manner to ensure compliance.
• Represents Bridgeways in community and regional activities, committees, and work groups as requested.
• Establishes liaisons and relationships with appropriate community agencies to meet necessary current and future housing needs.
• As applicable, attends scheduled Sponsoring Agency meetings, has current knowledge of Shelter Plus Care program requirements and changes, submission of monthly, quarterly and annual required reports, ensuring all objectives are met. Has knowledge of procedures related to Shelter Plus Care application, termination, and hearings.
• Stay abreast of WA State landlord-tenant law, screening laws and procedures, and other appropriate laws and ordinances pertaining to housing regulation.

• Conducting assessments to identify participants’ needs and preferences
• Working with participants to develop short and long-term measurable goals, including the development of individualized community integration
• Providing service-planning support and participate in person-centered plan meetings
• Coordinating and linking participants to community support services i.e. primary care provider, behavioral health services, etc., including those supports designed to obtain and maintain independent living.
• Providing benefit assistance (including obtaining documentation, navigating and monitoring the application process, and coordinating with the social service agency)
• Providing supports to assist participants in the development of independent living skills
• Coordinating with participants to review, update and modify their housing support and crisis plan
• Connect participant to resources that will assist in long-term tenancy
• Working with…