Senior Phlebotomist Float

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.

Under general supervision, the Senior Phlebotomist will be responsible for performing a wide range of laboratory duties, including specimen collection, waived and moderate testing (including microscopy), and EKGs.

The Senior Phlebotomist will have a strong background in phlebotomy, laboratory procedures, and patient care. This position requires excellent attention to detail, accuracy, and organizational skills. The Senior Phlebotomist will work independently and as part of a team to ensure the delivery of high‑quality patient care.

Office is open seven days a week, 365 days a year. This role would consist of a 40‑hour work week, between the hours of 6:30 am to close (approximately 7:00 pm). The schedule will be determined by the supervisor.

3901 Hoyt Ave., Everett, WA 98201. This is the main office; you will be required to travel 100% of the time to other Optum Draw Satellites.

• Venipuncture and specimen collection
  • Collect blood specimens from patients using venipuncture and capillary puncture techniques promptly
  • Maintain a clean, safe, and efficient work environment
  • Process and prepare specimens for testing and transport
  • Troubleshoot and resolve issues related to specimen collection, testing, and equipment
  • Give proper patient collection instructions (i.e. urine collection, stool collection, etc.)
  • Instruct patients in post‑phlebotomy care
  • Properly dispose of bio‑hazardous and sharps materials
  • Obtain specimens for microbiology testing
  • Perform electrocardiograms (EKGs) and other miscellaneous services
  • Order sufficient supplies to perform the workload and rotate stock and prevent the use of outdated supplies
  • Always follow the venipuncture standard of work (SOW)
  • Always follow the processing standard of work (SOW) including positive identification of all patient specimens
• Perform waived and moderate complexity laboratory testing
  • Perform both waived and moderate complexity laboratory testing, including microscopy
  • Maintain accurate records of patient information, test results, and laboratory procedures
  • Perform quality control and calibration procedures to ensure the accuracy and reliability of test results
  • Participate in quality assurance and quality control activities including proficiency testing
  • Always follow the resulting standard of work (SOW)
  • Always follow the processing standard of work (SOW)
  • Participate in competency assessment
  • Follow the Optum Clinic lab procedures and guidelines
  • Follow the Calling Critical Value policy
• Customer Experience
  • Interact with patients and healthcare providers in a professional and compassionate manner
  • While registering patients, always follow the reception standard of work (SOW)
  • Problem solve efficiently and promptly
  • Locate missing lab orders and specimens
  • Competent and efficient phone skills
• Duties integrated into all job functions
  • All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients
  • Must relate to other people beyond giving and receiving instructions: (a) get along with co‑workers or peers without exhibiting behavioral extremes; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor
  • Performs all duties in a manner that promotes and supports the Core Values of The Everett Clinic
  • Integrate Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction
  • Must follow written and oral instructions and complete routine tasks independently
  • Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non‑Discrimination/Harassment/Integrity Statement and signed Agreements
  • Ensures confidentiality of patient information by following HIPAA guidelines and TEC policies
  • Attends training to meet…