Per Diem Patient Care Coordinator

Per Diem Patient Care Coordinator

Under general supervision, serves as a liaison between patients, families/guests, and clinical staff. Greets, directs, and admits patients in a friendly, caring and efficient manner. Ensures confidentiality of medical records and releases medical information following established Clinic policies and procedures. Is aware of the Surgery Centers as a whole and knows where patients, staff and physicians are on an ongoing basis to facilitate communications.

This position is per diem, Monday – Friday. Employees are required to work a minimum of 1 shift per week, any of our 10-hour shift schedules during our normal business hours of 5:45 AM – 5:30 PM PST.

Our office is located at 3927 Rucker Ave, Everett, WA 98201.

We offer 1 – 3 weeks of on‑the‑job training. The hours of the training will be aligned with your schedule.

• Greets patients in prompt, helpful, friendly manner
• Admits patients, verifies and updates necessary information using Epic/OpTime system. May include paper documentation
• Attentive to patients and guests in waiting room, rounding on an as-needed basis to notify of delays in schedules and surgical/procedural status as directed by the operating room
• Works directly with the post‑anesthesia care areas to direct patient guests/family to the patient bedside as requested
• Confirms with patient guests/family or ride services, if not present in the waiting room, to ensure patients have appropriate and timely transportation from the Surgery Center
• Prioritizes tasks and has ability to manage multiple duties at once
• Answers incoming telephone calls in a timely manner
• Screens telephone calls – gives routing, non‑medical information to patients in preparation for their visit
• Takes brief, clear, complete messages
• Distributes and communicates messages/pertinent information to appropriate staff in a timely manner
• Acts as a resource to staff, patients, and families
• Keeping stock of ASC office supplies
• Prepares needed paperwork for next day surgery cases, ensuring all paperwork is complete and available prior to the patient arriving
• Creates forms and documents for Surgery Center staff as requested
• Once care is complete, collects and prepares all ASC thin chart paperwork to be scanned into the patient's surgical encounter within the electronic medical record
• Performs other duties as assigned

Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• High School Diploma/GED or equivalent experience
• 1+ years of experience working with customers in a fast-paced environment
• Flexible to cover shifts at short notice
• Ability to work 1 shift per week, any of our 10‑hour shift schedules during our normal business hours of 5:45 AM – 5:30 PM PST. Our office is located at 3927 Rucker Ave, Everett, WA 98201

• 1+ years of experience with Microsoft Word, Microsoft Excel and Microsoft Outlook
• Experience working within the health care industry and with health care insurance, working in a hospital, physician's office or medical clinic setting
• A clerical or administrative support background
• Knowledge of medical terminology
• 2+ years of work experience as Receptionist in medical setting

• Ability to work independently and as a team, and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi‑task and prioritize tasks to meet all deadlines
• Ability to work well…