Medical Receptionist

Role Overview: The Medical Receptionist provides clerical and secretarial support in a healthcare setting, demonstrating knowledge of medical terminology and clinic procedures.

• Greet visitors and patients, ensuring smooth patient flow and assisting as needed.
• Schedule appointments, verify insurance, update patient information, and process payments.
• Answer multi-line phone calls, route messages, and assist with appointment coordination.
• Manage medical records, including ordering, distributing, and scanning documents.
• Coordinate referrals, ensuring all paperwork and insurance details are complete.
• Support clinic operations by maintaining the environment, reviewing reports, and assisting with staff training.

• High School Diploma or GED; college coursework preferred.
• At least one year of administrative support in healthcare, customer service, and EMR experience.
• Proficient in computer systems, Microsoft Office, and medical terminology.
• Strong organizational, communication, confidentiality, and interpersonal skills.
• Ability to handle multiple tasks, work independently, and collaborate effectively.

This role requires physical ability to perform tasks such as sitting, standing, lifting up to 25 lbs., and effective communication. The position is hourly, with standard weekday hours, and involves working in a clinical environment with exposure to health-related conditions.