Home Health Intake Coordinator

Join Our Team as an Intake Coordinator at Alpha Home Health & Hospice! This position will work in our Everett, WA office. If you have a heart for helping others and thrive in a dynamic environment, we want to hear from you.

• $24-30 per hour
• DOE Full-time Monday to Friday, 8:30 AM to 5:00 PM
• onsite in our Everett office
• Comprehensive Medical, Dental, and Vision insurance
• Free health concierge services
• FSA and HSA accounts
• Paid Life and AD&D insurance
• Paid Sick, Holidays, and PTO
• STD, LTD, and other voluntary insurance plans
• Company-wide celebrations of your great work & accomplishments
• Support for your professional growth and development
• Room for advancement
• AMAZING teammates & leaders who are supportive, inclusive, and fun!

• At least 2 years of intake experience in a medical office, preferably home health/hospice
• Experience with Home Care Home Base is strongly preferred
• Demonstrated cooperation and excellent customer service skills
• Ability to multi-task and stay on task in a fast-paced office
• Excellent team-oriented, verbal, and written communication skills

• Perform patient intake, verify insurance, demographics, orders, and document necessary information
• Interface with contract, clinical, and office staff to foster collaboration and positive working relationships
• Serve as the primary responder to all inbound calls and inquiries
• Provide excellent customer service to patients, referral sources, and community contacts
• Maintain proper daily workflow and ensure compliance with all regulatory requirements
• Communicate effectively and professionally regarding coordination of care expectations
• Educate and enforce deadlines, schedule updates, and workflow requirements
• Coordinate initial patient assessments and follow-ups with clinical staff
• Ensure accurate data entry and record-keeping for all patient information
• Assist in the development and maintenance of intake procedures and protocols

At Alpha Home Health & Hospice, we pride ourselves on our quality of care and ethical business practices, guided by our foundational Core Values of CAPLICO:
Customer Second (Employee First!) Accountability Passion for Learning Love One Another Intelligent Risk Taking Celebration Ownership To learn more visit:
Our Website:  The employer for this position is stated in the job posting.

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at

At Alpha Home Health, we believe in making sure that we have the right team in place. Our team is skilled and passionate about providing care that exceeds expectations. We have created a culture of teamwork and support for our staff that is unlike any in the industry. This allows our talented team to focus on what they do best.

We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.