Phlebotomist

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donors and equipment to ensure donor health and product quality
• Set up, disconnect, and operate automated plasmapheresis machines
• Disconnect and dispose of contaminated disposable equipment
• Work in a plasma center while using required personal protective equipment
• Relate sensitive information to diverse groups

Requirements

• Superior customer service standards
• High School diploma or GED
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Obtain required state licensures or certifications where applicable
• Patient, reliable, and committed to keeping donors comfortable and happy
• Ability to comprehend and follow oral and written instructions
• Ability to listen to and understand spoken information
• Ability to relate sensitive information to diverse groups
• Ability to work standing for 6 to 8 hours per day
• Ability to bend and twist neck and waist for 1-2 hours per day
• Frequent hand movement and fast, precise finger, hand, and wrist movements
• Ability to squat, crouch, or sit on one's heels when required
• Ability to walk up to 6-8 hours per day
• Ability to lift 15 lbs., with a maximum lift of 50 lbs.
• Essential hearing acuity
• Correctable near and far vision and specified color perception/discrimination

Core Competencies

Demonstrates strong customer service skills while ensuring donor confidentiality and comfort. Capable of operating automated plasmapheresis machines and adhering to health and safety protocols in a plasma center environment.

Highest-signal resume keywords

• Customer Service
• Automated Plasmapheresis Operation
• State Licensure or Certification
• Donor Health Monitoring
• Sensitive Information Communication

ATS Optimization Keywords

Hard Skills

• Automated Plasmapheresis Operation
• Donor Health Monitoring
• Contaminated Equipment Disposal
• Personal Protective Equipment Usage
• Oral and Written Instruction Comprehension

Soft Skills

• Patient
• Reliable
• Interpersonal Communication
• Listening Skills
• Empathy

Certifications & Qualifications

• State Licensure or Certification

Industry Keywords

• Donor Confidentiality
• Plasma Center
• Customer Happiness
• Health and Safety Protocols
• Flexible Schedule