Program Coordinator (Health Homes

• Base Pay $34.62 - $40.38 / Hour
• Employee Type F/T Non-Exempt 160+

Sunrise Services, Inc. is looking for a
Program Coordinator to join our Health Homes Program
!

In this rewarding role, you will work closely with clients to connect them with the health and social services they need to live healthier, more fulfilling lives. You’ll be part of a collaborative, mission-driven team that is passionate about supporting the community.

At Sunrise, you’re not just starting a job—you’re building a meaningful career with opportunities for growth and development while making a real difference in the lives of others

Health Homes is an outreach program which engages clients (including pediatrics) in the community with health and social services to best meet their needs. Health Home (HH) Services are intensive services that coordinate care across several domains. The purpose is to coordinate clinical and social service expertise for high risk clients with complex chronic conditions, mental health challenges, substance use disorder issues, and/or long term service needs and supports.

Work s as a member of a multidisciplinary team.

Provide s administrative support and supervision to team members including approval of timesheets, leave requests, supply requests, mileage and expense reporting, completi on of performance reviews as scheduled, disciplinary incidents, and monitoring compliance of training requirements.

Screen s referrals for eligibility and appropriatenes s. Assign accepted clients to appropriate team members.

Notifies referral sources of acceptance into the program or inform them why the client could not be accepted. Notify them of any delays in starting services and approximate time frames . Maintain a waiting list, when needed.

Ensure s that all clients have a Health Action Plan and oversee development and needed revisions to address clients’ changing needs.

Provide s regular and supportive supervision to team , ensuring that they fully understand program objectives, case note documentation process, program requirements, best practices, and agency and program policies and procedures.

Monitor s contract changes and negotiations with all signed contracts and CCO’s.

Att ends all contractual meetings as a represent ative of Sunrise Health Homes Program .

Facilitate s all staff meetings and team lead meetings and completed one
-on-one meetings with Care Coordinators for caseloa d reviews, progress checks, to include routine coaching and support to drive program divisional and agency goals and objectives .

Processes clients that are opting out of the Health Homes program .

Completion and oversight of audits and reviews with all contracts.

Manage due diligence completion to ensure accuracy and comm unicate changes with insurances .

Identifies and completion of re initiated services for returning clients to contracted CCO’s .

Oversees all new hire interviews, candidate selection , and new hire training and orientation .

Manages all Release of Information and Records Requests.

Oversee s and manage s program office spaces where staff are located - in Everett, Mt Vernon , and Bellingham. Report s any maintenance problems. Work s in partnership with leaders of co-located programs to ensure effectively shared resources and space s.

Actively market s and promotes awareness of the Health Homes program. Oversee s team marketing and networking activities .

Effectively manage s program budget - ensure effective tracking systems are in place. Work closely with accounting department, as needed .

Seek consultation and feedback from department head, executive management, program staff, clients, family members, and residential providers .

Develops satisfaction surveys to be completed by clients, referral sources and residential providers. Collect, compile, and report data from returned surveys.

Develop s appropriate short term and long-term objectives , strategies, standards, and processes for Health Homes operations with the goal of continuous measurable improvement.

Education : B .

A. of Social Services, or related field .

Experience:

At least two years supervisory / management…