Driver, Guest Services, Hospitality ​/ Hotel ​/ Catering

Overview

Shuttle Driver / Bellperson (Part Time) - Double Tree by Hilton Spokane

Our riverside hotel is located on the Centennial Trail, a 3-minute walk from Riverfront Park. We offer 375 guest rooms, 21000 square feet of event space, and 17 meeting rooms.

Part Time
- Early Morning, Mid Day, and Evening Shifts

A Shuttle Driver / Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner
• Organize and store luggage as needed according to guidelines
• Keep management/leadership fully aware of relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries, and/or pulls; attend to the main lobby and front door as needed
• Drive property-designated vehicles to and from guest destinations such as guest rooms or local airports as needed
• Assist in the maintenance appearance and functionality of equipment

We look for demonstration of Hilton's Vision, Mission, and Values, including:

• Hospitality
  - Deliver exceptional guest experiences
• Integrity
  - Do the right thing, all the time
• Leadership
  - Leaders in our industry and communities
• Teamwork
  - Team players in everything we do
• Ownership
  - We own our actions and decisions
• Now
  - Operate with a sense of urgency and discipline

Key attributes we seek:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is a leading global hospitality company spanning the lodging sector. Our Team Members are at the heart of it all, helping us provide exceptional guest experiences across global brands.

Hourly Salary: $16.60

Hilton offers a comprehensive benefits package for eligible team members, including:

• Medical Insurance Coverage for you and your family
• Vision, dental, life, and disability insurance
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Parental leave program aligned with state leave programs
• Go Hilton travel discount program (100 nights per year)
• Matching 401(k)
• Debt-free education and career development
• Team Member Resource Groups, recognition programs
• Pay advancement options (Daily Pay)

Other compensation and programs may apply as per policy.