People & culture coordinator; human resources

fairmont hotels & resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

discover the wonder of washington, d.c. From your perfect home base in the heart of charming georgetown. Washington, d.c. Is a center of power that has shaped world history, a big city with a small-town feel, and a vibrant hub for exciting social, dining, and cultural scenes. Experience it all from an iconic neighborhood hotel that will feel like your own private residence in the heart of the capital.

reporting to the assistant director of people & culture, the people & culture coordinator is responsible for ensuring all our internal and external guests feel welcome and receive professional, exceptional service. This position plays an integral role in the organization, and efficiency of the people & culture office, managing administration, communication, and flow of the office. With incredible attention to detail, time management skills and follow through you will provide a seamless experience to current and incoming employees.

• establish an atmosphere where people don’t want to leave work for ‘fear of missing out’
• share similar values that align with: respect, belonging, integrity, empowerment, excellence
• respond to varied colleague inquiries in a professional and friendly manner
• assist eligible colleagues with the pretty terrific benefit package we offer
• share in celebrating all the great things the amazing colleagues do on a daily basis, ensure to communicate that as well
• assist with employee communication including hotel happenings, internal training schedule and social media
• maintain the daily flow of administration duties and documents, ensure they follow brand and hotel policies, ensuring complete confidentiality in all matters
• prioritize all phone calls and in-person visitors ensuring timely follow up
• assist with all areas of the recruitment process.
• maintain accurate employee records, through all related data systems, including bi-weekly payroll, benefits, monthly reporting.
• coordinate new employee paperwork including administration related to onboarding
• administer new hire orientation as directed with people & culture manager & director
• ensure a clean and safe working environment, participating in any ongoing safety programs;
• process workers compensation claims, manage std, ltd requests
• assist in maintaining high levels of employee satisfaction and team spirit.
• support hotel committees and organizing colleague functions, such as but not limited to, townhalls, dei events, recognition and celebration events, including the legendary annual colleague holiday party
• assists with other operations of the people & culture office as needed

• proven ability to maintain professionalism in a highly confidential environment and to deal with all visitors with tact, diplomacy and warmth
• exceptional interpersonal and communication skills, both written and verbal
• proven ability to work in a busy, fast paced environment;
• highly organized, results-oriented with the ability to be flexible and work well under pressure
• university or college degree in human resources or related field an asset;
• excellent computer skills, proficient with ms office (word, excel, outlook), and presentation skills
• knowledge of us employment law an asset
• excellent organizational skills with particular attention to details and a self-starter;

• embrace the fairmont brand promise and luxury in your role and in all your interactions.
• foster an inclusive environment where every individual feels valued and respected
• create an environment where colleagues are empowered, supported and recognized

employee benefits:

• paid time off
• medical, dental and vision insurance, 401k
• learning programs through our academies
• opportunity to develop your talent and grow within your property and across the world!
• ability to make a difference through our corporate social responsibility activities
• discoun…