Sr. Business Analyst, Lead

Are you looking to join an energetic team? To learn from the industry’s most creative thinkers? To advance your career beyond just a job? Assurety values innovation, and understands how to foster talent in order to develop the next generation of leaders in technology. If this sparks your interest, apply now. Let’s grow together.

Sr. Business Analyst, Lead

Job Code:

Professional Services

Full Time

Washington DC

Status:
Full Time/Hybird 4 days onsite in Washington, DC

Experience:

8-10- yerars

Requires:
Public Trust – Sensititve Level (U.S. Citizen or Green Card)

Benefits:
Competitive Pay, Generous PTO and Holiday Schedule, Comprehensive Health Plan, 401(k), and Collaborative Team Atmosphere

At Assurety, all employees share one job description: to keep our customers satisfied, help grow the company, and join a team where your voice matters and your skills are valued.

Summary:

Assurety is a leading industry player in the postal and parcel ecosystem, with over 21 years of experience serving the government and commercial sectors, including postal/parcel, marketing, finance, retail, and higher education. We leverage data and technology to solve complex problems, fostering a culture of collaboration, innovation, and ownership. Our solutions help clients save lives, cut costs, boost revenue, strengthen the U.S. economy, and enhance customer experiences.

This is a senior consulting role focused on analyzing complex business needs and translating them into actionable technical requirements, with a strong emphasis on AI-enabled analysis and modeling. We’re not looking for someone who merely prompts a chatbot—we need professionals who can utilize AI tools, data modeling, and automation to accelerate requirements gathering and enhance solution quality. This is a rare opportunity to join a highly stable, long-term program where your work will have a direct impact on one of the nation’s most important delivery networks.

• Implement system and application changes that sustain the client’s revenues, improve customer experience, cut workflow and operational costs, and bring efficiencies to the overall product, pricing, accounts receivable, workflow automation, revenue assurance systems, and applications.
• Develop plans for the releases of Business Needs Statements, including requirements for the release and dependencies.
• Develop agile stories and waterfall software requirements documents.
• Manage the workload and communicate the progress in daily meetings and weekly reports to the client
• Identify risks and communicate risks to the client and PMO.
• Reviews, analyzes, and evaluates user needs to create system solutions that support overall business strategies.
• Documents system requirements, defines scope and objectives, and creates system specifications that drive system development and implementation.
• Incumbents function as a liaison between IT and users and have business and technical expertise.
• Define business and technical requirements using data files, flat files, XML, JSON, and other formats.
• Performs Quality Assurance activities, including developing and executing test plans, test case requirements/test use case matrix, and reporting on testing activities.
• Other duties as assigned, including but not limited to developing agile and waterfall business, functional and technical requirements, API design documents, business needs statements, schedules, requirements matrix, reports, technical and business guides, management of data specifications changes, Change Request, Engineering Change Requests, Test Problem Reports, communications performance analytics, training Power Points to train customers (internal and external on new products, systems, supplication, and processes).

Required

• 10+ years of analysis, evaluation, and user needs identification experience and skills to convert the needs into software requirements and directly impact customer experience, revenue, and cost avoidance where necessary.
• 3+ years of experience leading requirements planning and management activities in agile and waterfall methodologies.
• Must have problem-solving and consultant-type skills to recognize, analyze, and respond to…