ERP Applications Manager

Overview

Fluke Corporation is seeking an ERP Applications Manager expert to evolve our enterprise Oracle ERP landscape, spanning Finance, Supply Chain, and Order‑to‑Cash business domains. This role is accountable not only for operational stability, but for leveraging ERP platforms to enable business growth, process simplification, regulatory compliance, and global scale. The ideal candidate is a strategic thinker and hands‑on leader who can operate confidently at the intersection of business outcomes, technology execution, and people leadership.

• Manage a global team of architects, analysts, and partners, with responsibility for service performance, vendor strategy, governance, and continuous improvement.
• Lead day‑to‑day management of the team, ensuring adherence to schedules, quality standards, priorities, and commitments.
• Determine the scope of changes; set deadlines, assign responsibilities, and monitor progress for the ERP system.
• Lead the implementation of new organizational processes aligned with ERP configuration.
• Partner with regional IT and Infrastructure teams to implement IT systems, including Oracle ERP.
• Evaluate and recommend changes to current and future ERP system requirements to meet organizational needs.
• Own SLA compliance, incident resolution, root cause analysis, and continuous service improvement across all supported applications.
• Serve as the primary escalation point for critical P1/P2 incidents across the Oracle ERP landscape.
• Drive automation and process improvement initiatives to reduce ticket volumes and improve MTTR.
• Manage vendor relationships with Oracle Support and third‑party system integrators.
• Promote and establish governance across systems.
• Promote a positive working environment by building strong relationships.
• Work efficiently and effectively, in line with Fortive ethics, in environments with high business sensitivity and confidentiality.
• Ensure 10+ years of Oracle ERP application support or administration experience is met.
• Demonstrate hands‑on expertise with Oracle E‑Business Suite (EBS) R12.2, including core modules such as Financials, SCM, OM, WSH, etc.
• Proficiency with Oracle Cloud Infrastructure (OCI) — compute, networking, storage, and managed services.
• Strong understanding of ITIL service management practices (Incident, Change, Problem Management).
• Proven people management experience coaching, hiring, and performance management.
• Excellent communication skills with the ability to translate technical issues into business impact.
• Experience leading programs and process automation with agile methodologies.
• Progressive and relevant experience driving process improvement.
• Experience with vendor evaluation and working with an offshore/onsite vendor model.

• Ability to balance competing priorities.
• Excellent planning, prioritizing and organizational skills.
• Must be collaborative and possess the ability to influence outcomes.

• Visionary Leadership — displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision.
• Experience supporting or managing an Oracle Fusion Cloud ERP (SaaS) migration — highly preferred.
• Infrastructure architecture exposure: ability to contribute to OCI architecture decisions, network topology, and security zone design.
• Creative thinker with the ability to provide both strategic and tactical direction who is detail‑oriented but also able to see the big picture.
• Technical Leadership – ability to evaluate technology solutions and develop an implementation roadmap.
• Collaborative mindset with an inclusive approach to problem solving.
• Forward‑thinking strategist with strong problem‑solving and communication skills.
• Experience interacting with senior management.
• Ability to adapt quickly to change, agile, and values followership.
• Ability to influence toward outcomes.
• Experience using FBS or Lean Six Sigma tools.

• Controlled enterprise application support function, daily operations, incident resolution.
• Stable, predictable ERP operations with improved SLA adherence, reduced P1/P2 incidents, and faster MTTR.
• Reduced ticket…