Manager, Disaster Recovery & Knowledge Management

Lead ICT disaster recovery across critical University systems

Shape resilience, continuity and knowledge management practices

Salary of $156,277 + 17% Superannuation Solve by Talent is partnering with the University of Sydney to recruit a Manager, Disaster Recovery and Knowledge Management to support the delivery of key Information and Communications Technology initiatives that help shape the future of education, research, and innovation.

Why join the University of Sydney?

Join one of Australia’s leading universities at a pivotal point of change, where technology is evolving to better support student learning, empower teaching excellence, and enable research delivery at global scale.

ICT is central to delivering the University’s academic mission. Working across faculties, disciplines, and research communities, you will shape the platforms, services, and partnerships that enable student success, strengthen teaching, and accelerate research impact.

This work spans both the critical services that keep the University running every day and the ongoing improvement of systems and experiences.

With strong investment and clear direction, you’ll operate in a large and complex environment where your contribution has visible, meaningful impact across the University.

You’ll collaborate across academic and professional communities to help shape a more connected and capable University, supporting teaching excellence, research impact, and student success.

The opportunity

Enterprise Services is seeking a Manager, Disaster Recovery and Knowledge Management to lead disaster recovery planning, governance and continuous improvement across the University’s ICT environment.

This is a highly autonomous role with oversight of a mature Disaster Recovery program, while also helping shape knowledge management practices that support better service delivery, resilience and organisational learning. This role is and individual contributor position, which is 80% D isaster Recovery focused and 20% Knowledge Management focused.

What you’ll doLead the planning, coordination, documentation and testing of ICT disaster recovery plans.

Maintain and improve the ICT D isaster Recovery Framework, aligned to business continuity, cybersecurity, risk and compliance requirements.

Work with system owners, vendors and ICT teams to ensure D isaster Recovery capability is embedded across critical applications, cloud services and supplier arrangements.

Develop knowledge management practices, standards and frameworks across platforms such as Service Now, Confluence or SharePoint.

Provide reporting, briefings and advice to senior stakeholders, governance forums and executive committees.

What we’re looking for Extensive experience managing ICT D isaster Recovery , service continuity or resilience programs.

Strong understanding of ICT operations, infrastructure, applications, cloud services and how they support enterprise resilience.

Experience with ITSM processes, particularly Incident Management and Major Incident Management, ideally within an ITIL environment.

Ability to manage D isaster Recovery program including scope of work, schedules, testing, reporting, governance packs, vendor follow-up and recovery performance measures.

Strong stakeholder engagement skills, with the ability to communicate clearly with technical teams, senior leaders and vendors.

Knowledge management experience is a big plus

What’s in it for you?

At the University of Sydney, we support our staff with a range of benefits designed to enhance your career, wellbeing and work-life balance, including:

Up to 17% superannuation to support your financial future

Extremely generous parental leave entitlements.

Competitive salary with salary packaging options

Flexible and hybrid working arrangements

Career development and learning opportunities

Health and wellbeing programs including Fitness Passport Access to a vibrant, globally recognised university community

How to apply

If you’re looking for an opportunity to contribute to meaningful projects while building your project career in a world-class university environment, we would love to hear from you.

Applications (including a cover letter, CV, and any…