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Hybrid Service Desk Lead–Tier 2​/PowerShell & Automation

Job in Everett, Snohomish County, Washington, 98213, USA
Listing for: Gtscts
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Systems Administrator, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Service Desk Lead–Tier 2/3, PowerShell & Automation
A technology company is seeking a highly experienced Service Desk Tier 2-3 Lead in Washington, DC. The role involves leading hybrid operations, overseeing advanced troubleshooting for diverse platforms, and coordinating service desk activities. Ideal candidates should possess 5+ years of relevant experience, including proficiency in Power Shell scripting and Microsoft 365 support. This position requires the ability to work onsite and provide leadership in a mission-critical environment while ensuring compliance with defined SLAs.
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