Senior IT Deployment Technician

Washington, United States | Posted on 04/10/2026

Support Tech LLC is a premier provider of nationwide IT field services specifically engineered for multi-site organizations
. We bridge the gap between complex infrastructure needs and local execution, offering a scalable workforce that handles everything from emergency repairs to large-scale technology roll outs.

We are seeking Senior IT Technicians for a high-impact, 26-week Windows 11 Enterprise Migration project. This role requires a "white-glove" approach to technical support, combining advanced imaging skills with excellent user-facing professionalism.

The Technician shall execute the migration of endpoints to Windows 11, following the established desk-side pickup and return model. This includes performing manual backups, initiating SCCM imaging sequences, and conducting final post-image validation.

• Full Lifecycle Migration
  :
  Responsible for the end-to-end upgrade process, including hardware pickup, manual data backups, and return-to-service.
• Advanced Build Management
  :
  Beyond standard imaging, you will manually install and configure specialized software for complex workstations.
• System Validation
  :
  Perform post-imaging checks to ensure all drivers, BIOS firmware, and network connectivity (Wi‑Fi/LAN) are fully functional.
• Quality Standards
  :
  Maintain a high "first-pass" success rate and ensure all deployment checklists are documented accurately.

• Technical Proficiency
  :
  Deep experience with Windows 11 migrations and SCCM
  -driven imaging.
• Hardware Knowledge
  :
  Expert-level familiarity with enterprise-grade laptops, desktops, and workstations.
• Data Integrity
  :
  Ability to perform manual user data backups to network shares and verify cloud synchronization (One Drive).
• Operational Agility
  :
  Ability to work in a fast-paced environment and meet strict project milestones.
• Federal Clearance
  :
  Must be able to pass a rigorous background check for secure facility badging and proximity card issuance.
• Mobility
  :
  Must have reliable transportation for travel between regional facilities.
• Flexibility
  :
  Ability to work standard business hours with occasional night shifts for specialty secure areas.

• Prestigious
  
  Experience:
  
  Work within high-security, restricted-access environments that are central to the region's infrastructure.
• Technical Skill Building:
  Master enterprise-level imaging using SCCM and Service Now.
• Complex Problem Solving: 60% of the environment involves specialized software builds, offering more than just "standard" imaging work.
• Career Foundation:
  Passing the rigorous background check and badging process for this project is a "gold star" on any IT resume.
• Predictable
  
  Schedule:
  
  Work primarily during standard business hours with a clear project roadmap.