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Senior Service Desk Agent; Tier 2 – Hybrid
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-05-31
Listing for:
Gtscts
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading technology service provider in Washington, DC seeks motivated Service Desk Agents, Tier 2. The role includes providing IT support to Federal Government clients and involves a hybrid work model with onsite and telework options. Candidates must have extensive experience in supporting Windows and macOS, handling Active Directory, and possess strong troubleshooting skills. This position requires the ability to manage service tickets, diagnose issues, and provide high-level technical assistance, ensuring compliance with established standards.
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Position Requirements
10+ Years
work experience
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