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Hybrid Service Desk Lead - Windows & M365 Expert
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-05-31
Listing for:
Gtscts
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A technology services company in Washington, DC seeks a highly experienced Service Desk Tier 1 Lead to supervise frontline operations in a hybrid work model. The role demands expertise in incident management systems and support for Windows and macOS platforms. The successful candidate will ensure adherence to service level agreements while providing essential IT support services to federal clients. Joining this dedicated team offers a unique opportunity to work in a dynamic environment supporting mission-critical operations.
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