IT​/CADD Business Analyst

Northwest Aerospace Technologies ("NAT"), a Safran Company, is the only EASA DOA Certified aircraft interior reconfiguration group in the United States. NAT focuses on commercial and military aircraft, providing design, engineering, quality, certification, and manufacturing services for Blue‑Chip customers.

The IT / CADD Business Analyst serves as a critical liaison between IT/CADD technical teams, design users, and business stakeholders. This position aligns technological solutions, particularly those involving Autodesk products and related CADD systems, with organizational objectives and ensures systems and processes are optimized for productivity, efficiency, and data integrity.

• Requirements Gathering & Analysis:
  Collaborate with engineering, design, and business teams to understand and document business needs, workflows, and current challenges related to CADD & IT systems.
• Solution Design & Evaluation:
  Research, evaluate, and recommend enhancements to Autodesk and related tools to improve efficiency, drive automation, and integrate seamlessly with other business systems.
• System Administration Support:
  Assist IT/CADD administrators with system configuration, license management, user setup, monitoring system performance, and troubleshooting technical issues.
• Process Improvement:
  Identify opportunities for standardization and automation of design and data management workflows; implement scripting, templates, or macros to streamline tasks and ensure best practices.
• Training & Change Management:
  Develop user documentation, deliver training, and lead change management initiatives for new systems, upgrades, or process changes to ensure seamless adoption by end‑users.
• Liaison and Communication:
  Act as a translator between technical and non‑technical groups, facilitating meetings, addressing concerns, and ensuring that all requirements are properly captured and implemented.
• Data and Reporting:
  Gather and analyze usage data from CADD systems to provide insights, track KPIs, and support management in data‑driven decision making.
• Business Analysis:
  Support business process owners and key users to analyze, document, and enhance business processes; support the preparation and execution of software testing and implementation of ERP/PLM & other business systems; advise and support key users.
• Relationship Management:
  Act as point of contact for business questions and information for system and reporting changes; advise and support the business in the use of Reporting and Business Intelligence tools.

• Education:
  
  Bachelor's degree or equivalent in Management Information Systems or related field, or a combination of education and relevant experience.
• Experience:
  
  Minimum 5 years' business applications experience with a solid understanding of business processes.
• Computer and Other
  
  Skills:
  
  Microsoft Office (Word, Excel, PowerPoint, Outlook); demonstrated ERP/PLM knowledge;
  Autodesk (Inventor, AutoCAD Mechanical, Vault, Fusion Manage).
• Other
  
  Skills:
  
  Strong communication skills, both verbal and written; ability to build and maintain effective relationships; ability to understand and document business and technical requirements; strong process analysis and workflow optimization skills; self‑motivated and adaptable to changing technology landscapes.

• Fluent communication in English is required.
• Travel may be required.
• Protracted or irregular hours may be required.

• Health care (medical, dental and vision).
• Life insurance.
• 401(k) savings plans with company match.
• Paid time off.
• Safran Perks with Benefit Hub – Employee Discounts & Rewards Marketplace for consumer products/services.
• Free access to Safran University courses and external tuition reimbursement for approved programs or certifications.