Business Process Analyst

** Job Description*
* At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

** Boeing Commercial Airplanes (BCA)
** is seeking a  
** Senior*
* ** Business Process Analyst
** to join the Legacy MES Development & Support team - within the Manufacturing and Safety organization in  
** Everett, Washington
** or  
** North Charleston, South Carolina
** on  
** First Shift** .

This exciting opportunity will provide critical support and configuration management for our current Manufacturing Execution Systems (CMES and Velocity) to enable factory production.

*
* Key Responsibilities:

*
* + Communicate with professionalism and poise with suppliers, users, and other stakeholders across the business in a fast-paced, high-energy environment.

+ Navigate ambiguous and complex issues with limited information in a timely manner.

+ Investigate technical and configuration issues for CMES/Velocity in partnership with IT and factory stakeholders to support manufacturing execution.

+ Navigate and interact with backend systems and tables to resolve technical and configuration issues for CMES/Velocity.

+ Develop and maintain expertise in CMES/Velocity system integrations, limitations and control policies.

+ Consult the business on current MES capabilities to inform enhancement and future system development.

+ Develop and maintain user guides, tipsheets, training content, and other communications material related to MES user access provisioning, audits, and other processes.

+ Manage User Access Control for customers in CMES/Velocity in accordance with Boeing data security policies.

+ Perform user audits of MES systems and permissions to maintain access policies.

*
* Basic Qualifications:

*
* + 7+ years of user experience in a Manufacturing Ops, Quality, Engineering Support, or IT related role.

+ Experience investigating and supporting solutions for a wide range of complex technical problems, requiring ingenuity, innovation and coordination among multiple stakeholders.

*
* Preferred Qualifications:

*
* +

Experience with Boeing Manufacturing Execution Systems (MES) - Velocity, CMES and/or MESci.

+ Proficient in MS Suite (MS365, Outlook, Excel, PPT, Word).

+ Bachelor's Degree or equivalent.

+ Experience in technical or factory support role requiring root cause analysis and resolution.

+ Familiarity with Boeing lean frameworks, processes and tools.

+ Familiarity with Azure Dev Ops, HCL Leap, and/or Tableau.

+ Experience writing test scripts.

+ Experience maintaining User Access Control for digital systems.

+ Experience using SQL to query databases.

+ Experience developing training content, user guides, web-content, and/or other relevant communication materials regarding software user support topics.

+ Customer service oriented with strong verbal and writing communication skills.

+ Subject matter expertise in Boeing's CMES and/or Velocity system(s) and business processes.

+ Proactive work style with ability to work independently and prioritize a high volume of tasks appropriately, staying organized & meeting deadlines.

+ Adaptable, growth mindset with a commitment to continuous learning and improvement.

** Conflict of Interest:*
* Successful candidate for this job must satisfy the company's Conflict of Interest (COI) assessment process.

** Drug Free Workplace:*
* Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

** Total Rewards:*
* At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.  

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance…