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Hybrid Tier 2 Service Desk Agent - Windows & Mac Expert

Job in Everett, Snohomish County, Washington, 98213, USA
Listing for: GTSC-Talent Solutions
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

GTSC-Talent Solutions is seeking experienced Tier 2 Service Desk Agents to provide advanced troubleshooting and onsite support in Washington, DC. The role offers a hybrid work model and requires strong technical skills, including Microsoft 365 support and utilization of tools like Power Shell and Power BI.

Ideal candidates will have experience in Active Directory administration, secure remote troubleshooting, and the ability to lift up to 50 pounds. A background investigation is required, and benefits include medical, dental, and 401(k) options.

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