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Hybrid Service Desk Lead, Tier 2–; DC
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-06-27
Listing for:
GTSC-Talent Solutions
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
GTSC-Talent Solutions is seeking a Service Desk Tier 2-3 Lead in Washington, DC, responsible for advanced technical troubleshooting and escalation management in a hybrid work model. The role includes supervising service desk operations and ensuring compliance with SLAs.
The ideal candidate will have at least five years of experience in incident management and IT support for Windows and macOS systems. Comprehensive benefits including medical, dental, vision, and 401(k) are provided.
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