PBX Technician

PBX Technician Information Technology

Everett, Washington Contract to Hire Mar 20, 2026

Job Title:

PBX Technician

Work Location:

Everett, WA Secret Clearance Required Pay: $PW + 5.09 (H&W)

Essential functions will include:

• Operate and maintain government-owned telephony switches (PBX), including:
• Avaya Systems CM4.0

Perform:

• Troubleshooting and repair of switch issues
• Software updates and patching
• Installation and configuration of switch hardware
• Daily operation monitoring
• Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment)
• Utilize company vehicle to travel to remote locations weekly.
• Ensure switch systems remain fully operational and compliant with DoD/Navy standards.
• Other duties as assigned.

• Associate's degree or higher in IT or Cybersecurity (preferred)
• Years of experience 2 years of experience required. 5 years preferred.
• Prior experience within DoD networks.

Required skills or certifications:

• Avaya Certified Support Specialist (ACSS) or equivalent
• Nortel Meridian System Administration or equivalent
• IAT Level II (per DoD 8570.01-M) preferred
• Cisco Certified Network Associate (CCNA)
• Red Hat Certified System Administrator (RHCSA)
• Microsoft Certified Solutions Associate (MCSA) or equivalent