More jobs:
IT Service Desk / Analyst
Job in
Everett, Snohomish County, Washington, 98213, USA
Listed on 2026-09-12
Listing for:
Triplenet Technologies
Full Time
position Listed on 2026-09-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Brief Job Description
Seasoned IT Analyst / Service Desk Analyst with VERY strong customer service and communication (both verbal and written) skills. Must be detail-oriented and able to lead the development of, or follow established processes and procedures, to execute the following responsiblities:
Day-to-Day- Lifecycle PC Imaging - including procedures review and/or creation of procedures, as well as implementation of documented procedure. Maintain / update all inventory records.
- Preparation work for upcoming move of Transportation and Customer Experience to a newly renovated facility. This will include all technology aspects of the facility for employee occupancy.readying Assist or lead the surplus of end of life technology assets.
- Lead in the replacement of end of life VoIP(cellular) devices.
- Required:
Ability to self-manage and lead efforts after minimal instruction. - Experience building out (imaging) and deploying desktops end-to-end, experience working in a Service Desk environment to address and resolve end user software and hardware issues.
- Experience working with Windows 10, Microsoft Office 365 and Windows networking in a complex, fast-paced multi-user environment.
- Must possess very strong customer service, communication and writing skills. Must be responsible, organized and able to self-direct under with minimal guidance. Must be proficient with following written instructions (and completing check-lists, updating electronic records, work order tickets, etc.).
- Location:
Everett - Duration: 2 to 3 months
- Pay: $30 per hour
- Schedule:
M- F ( 40 hours per week)
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