IT Analyst/ Service Desk Analyst
Listed on 2026-08-20
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IT/Tech
IT Support, HelpDesk/Support, Technical Support, Desktop Support
Seasoned IT Analyst / Service Desk Analyst with VERY strong customer service and communication (both verbal and written) skills. Must be detail-oriented and able to lead the development of, or follow established processes and procedures, to execute the following responsibilities:
Day-to-Day:- Lifecycle PC Imaging - including procedures review and/or creation of procedures, as well as implementation of documented procedure. Maintain / update all inventory records.
- Assist or lead the surplus of end of life technology assets.
- Lead in the replacement of end of life VoIP(cellular) devices.
Required:
Ability to self-manage and lead efforts after minimal instruction.
Experience building out (imaging) and deploying desktops end-to-end, experience working in a Service Desk environment to address and resolve end user software and hardware issues. Experience working with Windows 10, Microsoft Office 365 and Windows networking in a complex, fast-paced multi-user environment.
Must possess very strong customer service, communication and writing skills. Must be responsible, organized and able to self-direct under with minimal guidance. Must be proficient with following written instructions (and completing check-lists, updating electronic records, work order tickets, etc.).
Projects and functions to be performed:Location:
Everett
Duration: 2 to 3 Months
Pay: $35 per hour
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