Systems Analyst, Job 26-0614 DO

Systems Analyst, Job 26-0614 DO

This job is also posted in Mukilteo School District

Starting Date: Immediately

This is an 8 hour per day, 260 days per year, Systems Analyst position with benefits at the District Office.

Anticipated start date isas soon as possible.

Hours for this position are8:00 a.m.

- 5:00 p.m.

JOB TITLE: Systems Analyst

JOB PLACEMENT: Non Represented Schedule

DEPARTMENT: Technology Services

REPORTS TO: Director of Technology Operations

JOB SUMMARY: Under the direction of the Director of Technology Services, the Systems Analyst provides Tier 2 support, administration, maintenance, and continuous improvement of district enterprise applications and systems. The position supports Microsoft 365, Google Workspace for Education, Student Information Systems, SharePoint, and other assigned applications in both cloud and on-premises environments. Responsibilities include system administration, troubleshooting, upgrades, integrations, user support, training, and collaboration with technical staff, vendors, and stakeholders to ensure reliable, secure, and effective technology services that support district operations and instructional goals.

RESPONSIBLITIES AND

ESSENTIAL FUNCTIONS:

• Administer and provide support for Microsoft 365, Google Workspace for Education, and other assigned cloud-based and on-premises applications.
• Provide administration and support for the District SharePoint environment, including site creation, permissions management, configuration, and end-user support.
• Provide administration, configuration, and technical support for district enterprise applications, including the Student Information System (SIS), staff portal, library management system, business applications, instructional applications, and other third-party systems.
• Collaborate with Service Desk staff, Field Technicians, Technology Operations staff, vendors, and end users to troubleshoot and resolve escalated application and system issues.
• Research, evaluate, and recommend new applications, technologies, and solutions that improve business and instructional processes.
• Perform installations, patches, upgrades, migrations, maintenance, and testing for assigned applications and systems.
• Review, maintain, and monitor personnel data utilized in automated account provisioning and staff account maintenance processes.
• Configure and maintain settings, routing, permissions, integrations, and workflows for IT service management, ticketing, and asset management systems.
• Work with vendors, technical staff, and district stakeholders to resolve issues, implement enhancements, and maximize the effectiveness of district technology solutions.
• Develop, maintain, and deliver user training, documentation, and support materials for assigned applications and systems.
• Participate in planning, implementing, and supporting technology initiatives, application deployments, upgrades, and strategic projects.
• Document system configurations, procedures, troubleshooting steps, and operational processes to ensure continuity of services and knowledge sharing.
• Function as a collaborative and high-performing member of the Technology Operations team.
• Implement and comply with District policies, procedures, standards, and security requirements.
• Maintain consistent attendance and conform to regular work hours.
• Perform other related duties as assigned.

JOB REQUIREMENTS: MINIMUM QUALIFICATIONS

Skills, Knowledge and Abilities required to satisfactorily perform the functions of the job.

• Knowledge of and experience with Microsoft Active Directory, Microsoft Entra , and identity management concepts.
• Knowledge of cloud-based application administration, including Microsoft 365, SharePoint Online, Google Workspace for Education, or similar enterprise platforms.
• Ability to develop and maintain administrative automation scripts using Power Shell or similar scripting languages.
• Knowledge of application integrations, account provisioning, data synchronization processes, and related enterprise systems.
• Demonstrated analytical,…