Principal Network Automation Engineer

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge.

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest, human communication.

The Principal Network Automation Engineer is responsible for planning, designing, developing, and implementing software-driven solutions to optimize wireline fiber (GPON/XGS-PON) and IP networks, as well as providing guidance and direction to the rest of the team. This role will manage how we can expedite, consistently support, and unify our networks from an automation perspective. The Principal Network Automation Engineer focuses on eliminating manual provisioning and boosting operational efficiency across multi-vendor telecom environments

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed:

• Lead and contribute to the development of custom code to integrate platform components, fill tooling gaps, and solve potentially unique situations.
• Perform development, testing, implementation, and review of complex automation solutions related to provisioning, monitoring, and configuring a multi-vendor network and infrastructure environment.
• Write, maintain, and scale scripts and software tools (using Python, Go) to interact directly with network elements like OLTs (Optical Line Terminals), ONTs, and core routers
• Employ modern CI/CD pipelines using Dev Ops tooling to deliver software.

• Partner with Tier 3 operations, NOC (Network Operations Center), and field teams to translate complex network requirements into scalable software solutions
• Establishing system/data integrations to enhance existing or establish new processes.

• Provide peer review and guidance on code and perform quality assurance tasks.
• Responsible for the creation of and contribution to; processes, standards, technical documentation, and design diagrams.
• Write and maintain technical standards and documentation.

• Provide mentorship and training to the Network Automation Team.
• Provide training to other network domain teams for the adoption of automation capabilities.
• Conduct technical research and maintain viable knowledge of technology trends, new software, and best practices.
• Automating operational reports e.g., SLA reporting, utilization statistics and network forecasting.

• Must be available to work regular business hours Pacific Standard Time.
• Must also be available to work on-call, evenings and weekends as needed.
• Performs other duties as required to support the business and evolving organization.

• High school diploma or GED.
• Bachelor’s degree in engineering, computer science, business information systems or relevant degree; or equivalent combination of work and experience.
• Minimum of seven (7) years of experience in software development, with a specific focus on access networks.
• Experience developing and implementing network automation strategies.
• Minimum of five (5) years of experience with using Python, Ansible, REST APIs, Linux, NETCONF, Jinja, or similar tools in a Network Automation environment.
• Experience/familiarity with Netbox.

• Broad knowledge of the concepts, best practices and principles of programming including design, implementation, and testing.
• Understanding of REST-based API design…