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SaaS IT Support Analyst; Tier 1

Job in Everett, Snohomish County, Washington, 98213, USA
Listing for: The Washington Post
Full Time position
Listed on 2026-09-07
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 64000 - 97000 USD Yearly USD 64000.00 97000.00 YEAR
Job Description & How to Apply Below
Position: SaaS IT Support Analyst (Tier 1)

The Washington Post is seeking a motivated Tier 1 Help Desk Analyst to provide advanced technical support in a modern SaaS-driven IT environment. You will resolve requests, manage user accounts and permissions, and support endpoint devices across Windows and macOS.

Ideal candidates have ITSM experience, Power Shell scripting skills, and familiarity with APIs. Join a collaborative team that values documentation and continuous improvement and supports on-site operations.

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