Underwriting Technician

Job Title

Underwriter Technician

United States (Remote)

The Underwriter Technician provides high‑level support to the underwriting team, responsible for timely and accurate processing of low‑complexity quotes, endorsements, inspections, renewals, reinstatements, cancellations, claim referrals, and agent/insured correspondence. The role adheres to the company’s underwriting criteria and supports organizational growth and profit objectives.

• Perform routine and non‑routine tasks in accordance with departmental guidelines
• Select and evaluate the least complex risks within designated authority
• Maintain understanding of state guidelines and state‑specific forms, reviewing underwriting requirements and recommending acceptance or denial
• Provide assistance and training to other Underwrite Technicians
• Use research and analysis to develop practical underwriting solutions consistent with organizational objectives
• Evaluate basic risk characteristics and analyze historical and potential account performance to make sound decisions
• Maintain a basic understanding of personal lines products, coverages, and eligibility
• Communicate with agencies on routine matters and support carrier book rolls
• Identify and analyze accounts and make sound underwriting decisions within assigned authority
• Make efficient and accurate decisions to meet department service standards
• Execute policies and procedures within the assigned authority level
• Consistently demonstrate customer experience standards by responding promptly, maintaining a positive attitude, building rapport, showing empathy, and representing Porch Values
• Recommend solutions to assigned Underwriters for risks outside authority level
• Perform special projects and other duties as assigned

• 3+ years of work experience, including experience in insurance
• Bachelor’s degree or equivalent experience
• Knowledge of policy processing procedures and documentation
• Basic knowledge of applicable insurance products
• Strong collaboration skills and proven team member
• Demonstrated experience in exceeding co‑worker or customer experience standards, including prompt responses, positive attitude, rapport building, empathy, and representation of Porch values
• Competency in performing non‑routine tasks while following established procedures and guidelines
• Ability to multitask and solve problems effectively
• Strong oral and written communication skills
• Effective time‑management skills
• Self‑motivated with a desire to succeed
• Ability to adapt quickly and positively to changes
• Ability to work autonomously with minimal oversight
• Understanding and adherence to compliance and regulatory requirements
• Willingness to perform special projects and other duties as assigned
• Proficiency with Microsoft Office Suite

• 6+ months of underwriting experience
• Basic understanding of personal lines products, coverages, and eligibility requirements
• Knowledge of underwriting requirements and some experience in making recommendations for Underwriters to make acceptance or denial using standardized procedures
• Experience supporting carrier book rolls

$25.97 – $34.62 per hour (actual pay depends on experience, skillset, market alignment, and geographic location).

Comprehensive health, financial wellness, and wellbeing benefits, including medical, dental, vision, HSA, FSA, 401(k), paid vacation, holidays, sick time, parental leave, employee assistance program, identity theft protection, travel assistance, and wellness discounts.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. Porch Group is an E‑Verify employer.