Operations Supervisor

Operations Supervisor – GSE (North America) Regular Full-Time Staff, Operations Sycamore, Illinois, US

Enatel is a global leader in the design and manufacture of advanced power conversion and energy management solutions. As part of the IDEAL Industries family of brands, Enatel supports critical infrastructure across industrial, and energy sectors worldwide.

A dynamic and innovative company, Enatel is known for delivering high-quality, reliable power solutions that meet the evolving needs of customers around the world. Our products play a vital role in keeping essential systems running efficiently and reliably.

At Enatel, we are driven by a commitment to innovation, customer success, and continuous improvement. We pride ourselves on building strong relationships with our customers, employees, and global partners, while fostering a collaborative and high-performing workplace.

The Operations Supervisor – GSE is responsible for establishing and leading Enatel’s US operational footprint for our Ground Support Equipment (GSE) product range. This role will initially focus on launching and operationalizing the US facility, including inventory management, logistics, assembly operations, production readiness, facility setup, and team leadership.

As the operation grows, the role will transition into leading day-to-day operational performance, ensuring efficient production, inventory control, product quality, and on-time delivery. The Operations Supervisor will play a critical role in enabling business growth, improving customer responsiveness, and supporting the successful execution of Enatel’s North American strategy.

• Establish and lead US operational activities in alignment with global operational standards
• Support the launch and operational readiness of the US GSE facility, including workflows, tooling, equipment, inventory, and logistics processes
• Develop and implement operational processes, systems, controls, and reporting mechanisms
• Lead daily production and assembly activities to meet customer demand and delivery commitments
• Manage inventory levels and coordinate with global supply chain teams to ensure material availability
• Support forecasting, demand planning, and inventory control activities
• Monitor productivity, operational performance, and delivery outcomes while driving continuous improvement initiatives
• Develop and maintain operational policies, work instructions, and process documentation
• Recruit, onboard, coach, and develop production employees as the operation expands
• Collaborate closely with Engineering, Supply Chain, Quality, Sales, and Customer Support teams to ensure successful operational execution
• Support customer visits, audits, and operational reviews as required
• Build and maintain strong relationships with suppliers, logistics providers, and operational partners
• Provide regular operational reporting and recommendations to senior leadership
• Comply with and contribute to the continuous improvement of company policies, processes, and procedures
• Contribute to a collaborative and team-oriented workplace

• Bachelor's degree in Operations Management, Manufacturing, Engineering, Supply Chain, Business, or a related discipline preferred
• 5+ years of operational leadership experience within manufacturing, assembly, industrial technology, electronics, or similar environments
• Experience establishing or scaling operational capability, including facility readiness, production setup, logistics processes, inventory controls, and team onboarding
• Demonstrated success leading production and operational teams
• Experience managing inventory, production planning, and customer delivery performance
• Experience working within a global or multi-site business environment preferred
• Strong understanding of production management, inventory management, and operational planning
• Continuous improvement and Lean manufacturing experience
• Strong problem-solving and decision-making capabilities
  
  Excellent communication, stakeholder management, and relationship-building skills
• Ability to manage competing priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite and operational reporting tools

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