Assistant Community Manager - Manor Way

Overview

Description:

Are you looking for a rewarding career in Property Management? HNN Communities is seeking a Full-Time Assistant Community Manager to join our dynamic team in Everett, WA
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HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture.

If you're seeking a positive career change, life truly is better here at HNN!

Mission
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Devco Residential Group’s mission is to develop, construct and manage high-quality multifamily housing that provides stability, fosters growth and delivers long-term value to our residents and stakeholders.

Vision
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Dev Co’s vision is to be a leading developer, builder and manager of quality multifamily housing throughout the western US.

• Quality: We deliver excellence in every aspect of our work.
• Commitment: We honor our promises with unwavering dedication.
• Teamwork: We achieve more together through collaboration and respect.
• Integrity: We uphold the highest ethical standards in all we do.

Emerald Award 2024 – New Affordable Development of the Year. HNN Communities is honored to be the recipient of the Emerald Award for New Affordable Development of the Year in 2024.

Pay: $25 to $29 per hour

Schedule: Monday to Friday, 9am to 6pm.

• Over 90% company paid medical benefits for employee coverage.
• 100% company paid dental and vision benefits for employee coverage.
• Healthcare and dependent care flexible spending accounts.
• Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
• Best-in-class voluntary insurance benefits.
• Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
• Discretionary bonus programs.
• Eligibility for a 30% housing discount consideration.
• Employee assistance program (EAP) with 24/7 counseling services.
• Company-sponsored industry training and certifications.
• 3 weeks of paid time off each year.
• Up to 12 paid holidays each year.

The Assistant Community Manager is responsible for assisting in the day-to-day operations of the assigned community and supporting the Community Manager to ensure optimum performance of the community in areas including leasing and marketing, compliance, accounting, and resident satisfaction. Successful candidates in this role will have tax credit housing experience.

• Assist the Community Manager in all aspects of daily operations for the community.
• Perform accounting tasks including collecting and posting rent and other payments, processing month end, move-ins, move-outs, and zero receipts in a timely manner. Work with the Accounting Department to resolve issues and errors.
• Keep Yardi and associated resident management software up to date with rent charges, occupants, lease dates and other data.
• Support marketing and leasing efforts including social media engagement, reputation management, advertising, marketing collateral, curb appeal and pricing.
• Engage with prospective residents through lead management software, email and phone calls, appointments, and follow-up communication. Lease and tour apartment homes, guiding new residents through the application, tax credit and move-in process.
• Administer lease agreements and addendums, renewals, prospect screening processes, and legal notices ensuring accuracy and compliance.
• Respond to resident questions and requests in a timely manner; work with Resident Relations to deescalate and resolve concerns.
• Provide excellent customer service to residents, prospects and guests.
• Participate in resident events, community programming and local/non-profit programs.
• Assist with tax credit compliance requirements, including monitoring rents, new move-ins and re-certifications. Coordinate with Compliance on paperwork, calculations, re-certifications, and reporting.
• Act as onsite supervisor in the absence of the Community Manager.
• Submit reporting as directed by the Community Manager, adhering to company deadlines.
• Maintain communication with the Community Manager; alert immediately with concerns regarding employees, the community, or the neighborhood/market.
• Document injuries and incidents and report to the Community Manager in a timely manner.
• Maintain a positive relationship with local housing authorities and agencies.
• Assist in implementing new systems, programs and procedures; use company technology and software effectively.
• Follow, support, and enforce company policies and…