Branch Manager Retail Bank

Overview

Mechanics Bank is currently searching for a full‑time Branch Manager, Retail Banking to join our team at our Everett Branch. The Branch Manager is vital in driving the branch toward achieving success across key areas including sales initiatives, consumer and commercial banking management, customer service, operational management, and community involvement. The Branch Manager is expected to actively make outside business development sales calls and take a leadership role within the community through participation in community events.

The Branch Manager will develop and implement strategies that align with the branch’s budget and profitability goals, ensuring the delivery of superior banking services and fostering a culture of teamwork and exceptional service.

• Sales Initiatives and Business Development
  • Develop and implement sales strategies to meet sales goals, providing ongoing training, coaching and performance feedback.
  • Achieve targets for commercial and consumer banking products and services.
  • Conduct outside business development efforts to expand the branch’s market presence and customer base.
  • Lead the branch team toward achieving sales goals, providing ongoing training, coaching and performance feedback.
• Business and Consumer Banking
  • Manage and deepen commercial and consumer banking relationships, ensuring high levels of satisfaction and loyalty.
  • Partner with commercial lenders and treasury sales teams to deliver the best product and service solutions.
  • Offer tailored financial advice by thoroughly understanding client needs and available banking solutions.
  • Continuously assess portfolio performance, initiating strategies for growth and improvement.
• Management, Operations and Strategic Planning
  • Ensure compliance with banking regulations and policies, overseeing smooth daily branch operations.
  • Develop and implement a strategic branch plan that considers market potential and aligns with budget and profitability goals.
  • Enhance operational efficiency to improve productivity and minimize costs.
  • Process transactions and account maintenance activities, including daily transactions, opening a cash drawer, balancing the ATM, wire transfers, and/or acting as a back‑up for the vault banker.
  • Serve as a resource for complex account servicing needs, proactively educate customers on available access channels, and resolve difficult customer issues with diplomacy.
  • Conduct care and relationship review calls with consumer and business clients to ensure satisfaction.
• Community Leadership and Relations
  • Represent the bank at community and business events, actively sponsoring and participating to strengthen the bank’s community ties.
  • Build and maintain strong community relationships, leading initiatives that contribute to local development and underscore the bank’s commitment to the community.

• High school diploma or GED required.
• 5 years minimum in banking required.
• 3 years minimum in a leadership role, inclusive of experience in outside sales and business development preferred.
• In-depth knowledge of banking regulations, market trends and a wide array of financial products and services.
• Successful track record in sales, business development, and managing successful teams.
• Strong leadership skills with a focus on community involvement and the ability to build and maintain professional relationships.
• Strong analytical, planning and decision‑making skills.
• Competency in banking systems and proficiency in Microsoft Office Suite.
• Local travel required.
• Valid driver’s license, vehicle and liability insurance required.
• Maintenance of internal and professional licenses and certifications specific to this job classification as directed by the Bank.

Pay Range: $80,164.40 - $ annually AIP Bonus up to 10%.

• Medical, prescription, dental, and vision coverage for employees and their eligible family members.
• Employer‑paid Employee Assistance Program, Life Insurance, AD&D, Disability benefits.
• Health Savings Account with employer contribution.
• Health Care and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit.
• 401(k) and Roth 401(k) with company contribution.
• 529 Education Savings plan,…