Assistant Director

Base Pay: $80,168.40 - $90,000.00 / Year

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Sunrise Services, Inc. is hiring an Assistant Director for the Supported Living Program! The Assistant Director is responsible for clients in Skagit and Snohomish County.

Manage community living instruction and support services for participants with developmental disabilities who may also have mental illnesses and sexual, criminal, or other challenging issues. Promote dignity, respect, and a high quality of life for all clients. Manage Program Managers and ensure the effectiveness of services and compliance surrounding all assets of client needs regarding their health and safety. Ensure that all clients receive care, support, and assistance in accordance with agency, local, state, and federal guidelines.

Coordinate training and information sharing between Direct Care Supervisors, the After Hours Team, Staffing Team, Behavioral Team, and Health Care Team. Act as a spokesperson for all divisional supported living programs, both within and outside of the company. Work outside of business hours when Program Managers and Direct Care Supervisors, After Hours Coordinators, or other client advocates are not available.

• Advocate for client dignity and respect. Ensure that all staff promote a People First attitude and comply with client service plans.
• Evaluate and monitor program effectiveness. Report regularly to the SL Program Director on client and staff needs and implement changes as necessary.
• Oversee compliance and implementation of appropriate records, tracking mechanisms, reports, and documentation.
• Ensure prompt response and collaboration with QA and Health Care teams.
• Maintain knowledge of and interact individually with program clients. Consult with Program Managers and Direct Care Supervisors as necessary to develop and revise strategies and plans for the most effective care and development.
• Maintain positive relationships with the client’s family, relatives, guardians, and friends.
• Interact appropriately with and guide coordination with governmental agencies, family and community members, and social service agencies.
• Supervise Program Managers. Orient, train, and evaluate the performance and behavior of Program Managers. Schedule team meetings to facilitate training and information sharing. Assist in the training and performance management of Direct Care Supervisors and Direct Support Professionals supervised by your Program Managers.
• Regularly review Sunrise documents to ensure they comply with client service plans, WACs, DDA policy, and promote client power and choice. Ensure that they are reviewed and updated as needed and that the appropriate persons have signed off on them. This includes documents such as annual consents, fall harm reduction plans or other health and safety protocols, and other necessary documents.
• Assist in the interviewing and hiring process of new Program Managers, Direct Care Supervisors, and DSPs. Partner with the staffing department for shift assigning and onboard training of new Direct Support Professionals.
• Ensure ISS program compliance with all applicable WAC’s, DDD policies, Residential Guidelines, Sunrise Services – DDD Contract, company policies and any other applicable State and Federal Statutes.
• Ensure that ISS Supported Living and Community Protection Policies are in current compliance and that affected staff are appropriately trained in those policies.
• Ensure that ISS personnel are hired, trained, supervised, monitored, and evaluated in accordance with program standards and policy requirements.
• Ensure appropriate staffing levels at all sites. Collaborate with SL Program Director, Staffing Team, and Program Managers to ensure that hour allocations are appropriate per client service plans and DSPs are trained to fill the shifts.
• Maintain knowledge of and interact individually with program participants, and make regular periodic visits to all client residences.
• Provide appropriate role modeling and leadership for ISS staff.
• Observe client’s functional conditions and report changes immediately to DDA and the SL Director. Ensure action is taken promptly to adjust…