Regional Vice President - Clinical Engineering - Seattle, WA;

The Regional Vice President Clinical Engineering (RVP) oversees clinical engineering services across multiple hospital sites in the United States, ensuring profit and loss accountability, service delivery excellence, and customer satisfaction.

• Oversee service operations for multiple hospitals over a broad geographic area with full accountability for achieving service, financial, regulatory compliance, associate engagement and retention and organizational development goals.
• Build high‑performing teams by selecting and retaining site leaders and operational directors to lead and manage the business.
• Drive process and performance excellence through associate and leadership accountability, developing and executing management controls to assure site leaders meet service delivery strategy objectives.
• Assure quality and operational excellence through ongoing performance and process improvements, and implementation of Integrated Service Plan (ISP) to drive business results including service delivery strategy, FTE staffing and training, resource plans, and budget planning and achievement of Performance Goals and Objectives.
• Utilize financial data to diagnose business strengths and weaknesses, generate alternatives, and commit to driving daily decisions that maximize profitability.
• Ensure detailed action plans are implemented to meet Performance Goals and Objectives, and organizational initiatives.
• Manage a portfolio of multiple hospital systems and customer agreements; travel may be required and relocation offered to those as needed.

• Set high standards and accountabilities for customer satisfaction, including developing and overseeing strategies for customer retention and cost savings.
• Provide guidance to directors and site leaders for business reviews with customers to ensure program understanding, customer satisfaction, strategic partnering, innovation, and continuous improvement efforts.
• Develop key customer relationships and coach associates and leaders to develop and nurture existing customer account management strategies to assure customer loyalty.
• Ensure development and implementation of matched pairs for all customers.
• Serve as a key matched pair to support Site Manager, Operations Director, and Client Experience in building high, wide, and deep customer relationships.
• Deliver quarterly value reviews and/or system‑level reports or meetings.
• Accountable for overall EOC (Environment of Care) compliance for the assigned portfolio.
• Lead the delivery of results to a defined customer group with diverse, non‑routine needs and maintain regular interaction with external customers.

• Work effectively with TRIMEDX executives and key stakeholders to drive customer growth, retention, satisfaction, business innovation, service delivery strategies, revenue growth, cost reduction, and continuous improvement.
• Recognize problems as opportunities for creativity, innovation, and change; take calculated risk and encourage others to challenge assumptions to seek alternative solutions.
• Champion and lead corporate‑wide strategic initiatives.
• Leverage professional society involvement to promote and represent TRIMEDX within regions or local communities.
• Create vision and strategy for continuous improvement initiatives.
• Make decisions about appropriate course for achieving targeted goals; scope is more strategic.

• Provide clear direction to ensure collective achievement of goals and objectives, creating an environment of respect, collaboration, and open communication.
• Identify and support development needs of direct reports and team members, connecting them to resources for continuous improvement.
• Create high levels of employee engagement by understanding organizational and personal drivers and developing action plans.
• Set clear goals and expectations for teams, monitor performance, intervene with appropriate action when gaps occur, provide timely, honest feedback, and ensure actions are completed by required deadlines.

• 12+ years in clinical engineering or an equivalent…