Store Director

Key Responsibilities

• Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory, security, customer services, and management of staff.
• Track, analyze, and take action to improve store performance by forecasting, setting weekly/daily sales goals, and meeting or exceeding established goals; communicate goals and opportunities with staff.
• Forecast, schedule, and monitor labor to align with store sales and productivity guidelines and wage budgets; create action plans to address cost‑control issues.
• Develop and direct execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions; ensure products are properly displayed and maintained in-stock.
• Manage store maintenance, cleanliness, safety, and sanitation.
• Oversee and monitor cash handling and accounting; ensure store security.
• Prioritize, plan, coordinate work activities, and manage time and resources to meet objectives.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour regulations, etc.
• Focus on customer satisfaction and needs; ensure employees provide superior customer service through best practices and effective communication.
• Select, train, develop, and manage job performance of store employees, with assistance from other managerial personnel.
• Provide constructive suggestions, encouragement, set performance expectations, give honest feedback, and identify assignments to provide developmental opportunities.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers while effectively handling complex or difficult situations.
• Motivate others to perform the job and work toward common objectives; serve as a role model and instill a positive attitude in employees.

• 3 years’ management experience, responsible for managing a department/team within a multi‑department operation within the retail industry.
• High School Diploma or equivalent required;
  College degree preferred.
• Strong customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong leadership skills.

• Most work performed in a temperature‑controlled environment.
• Incumbent may sit for long periods at a desk or computer terminal.
• Incumbent may use calculators, keyboards, telephone, and other office equipment during the normal workday.
• Work may involve regular standing, walking, climbing stairs, and movement in and around machinery and hazardous equipment, including receiving and production areas.
• Stooping, bending, twisting, and reaching may be required.
• Position may require some travel, including occasional weekend travel.
• Workday is fast‑paced and stressful.

Salary range is $100,000 to $129,800 annually. Starting salary will vary based on location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits include medical, dental, vision, disability and life insurance; sick pay (accrued based on hours worked); PTO/Vacation Pay (accrued based on hours worked); paid holidays (9 days annually); bereavement pay; and retirement benefits (pension and/or 401(k) eligibility). Associates in this position are also eligible for a quarterly bonus.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of personnel so classified. The Company is committed to complying with all local, state, and federal regulations, including requirements to provide reasonable accommodations of sincerely held religious beliefs and disabilities.

If you feel you require an accommodation, please contact Human Resources.

AN EQUAL OPPORTUNITY EMPLOYER.