Supervisor, Joint Use Construction

Base Salary: $87,900 to $108,000 annually DOE

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshing great customer experience, and affordable plans that put customers in charge.

As our state‑of‑the‑art fiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest, human communication.

The Supervisor, Joint Use is a critical leadership role within Ziply Fiber, responsible for overseeing the safe, compliant, and efficient management of joint use infrastructure across both aerial and underground networks. This position ensures that all joint use activities align with the National Electrical Safety Code (NESC), local jurisdictional requirements, and Ziply’s operational standards.

The Supervisor leads a blended team of internal employees and external contractors, fostering a culture of accountability, safety, and performance excellence. The supervisor is accountable for team performance, metric standards, and upholding the Ziply brand. This role requires comfort with public speaking and being on camera to represent Ziply, as well as managing contracts and negotiations.

• Lead and supervise a diverse team of engineers, coordinators, inspectors, contractors, and vendors by setting expectations, performance metrics, and accountability; conduct meetings, reviews, and coaching to drive continuous improvement and collaboration.

• Oversee the maintenance and development of Ziply’s aerial and underground joint use infrastructure, ensuring all pole attachments, removals, and relocations comply with NESC and local permitting requirements; monitor field operations for safety and engineering standards adherence.
• Serve as the NESC compliance expert, guiding code interpretation and application; lead annual OJUA training and maintain a proactive compliance program to resolve violations before audits.
• Collaborate with legal and regulatory teams to ensure alignment with evolving state and federal requirements.
• Manage the full lifecycle of joint use work orders from notification through construction and closeout; implement process improvements to reduce cycle times, eliminate rework, and improve data accuracy.

• Utilize dashboards and reporting tools to monitor KPIs such as permit turnaround, violation clearance, and cost recovery.
• Develop and execute strategies for proactive permitting, bootleg attachment detection, cost recovery, and transform joint use into a revenue-generating function.

• Manage third‑party attacher, utility partner, and vendor relationships; negotiate and administer joint use agreements; track contract compliance and vendor performance.
• Serve as the primary escalation point for joint use issues; communicate clearly with city officials, utility partners, and community stakeholders.
• Represent Ziply in public forums, municipal meetings, and on‑camera communications.

• Perform other duties as required to support the business and evolving organization.
• Bachelor’s degree or equivalent PM/OSP experience, including engineering, splicing, and/or construction.
• Minimum of three (3) years’ experience in joint use, Outside Plant (OSP) construction, or utility coordination.
• Minimum of one (1) year leading crews,…