Facilities Manager

What This Job Involves

Manager responsible for assigned sites, providing leadership to a team of staff to deliver facilities management services in professional office environments. Ensures service delivery meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) while maintaining budgets.

• Develop and execute overall facilities team vision in collaboration with Senior Facilities Managers.
• Oversee operational aspects of properties to protect, maintain, and improve client site value, conducting routine inspections to ensure highest quality standards.
• Drive continuous improvement in site performance while managing third‑party contractors and vendors engaged in property operations and maintenance.
• Maintain positive relationships with Client Managers and Operations teams, serving as primary client interface for service delivery satisfaction.
• Transform operational practices to leverage JLL tools, processes, and best practices while maintaining sites using SLAs and KPIs.
• Establish a safety‑first culture by promoting safe work practices, providing timely training, and fostering teamwork.
• Develop and maintain operating budgets, meeting cost‑saving targets and managing work within budget constraints.
• Engage building occupants on sustainability best practices, fostering a culture of environmental stewardship and encouraging behaviors that support sustainability commitments.
• Collaborate with sustainability team to monitor key metrics, identify opportunities for improvement, and drive measurable progress toward sustainability targets.

• Minimum 5–8 years of facilities management experience with demonstrated experience managing facilities teams.
• Experience managing 24/7 operations in fast‑paced environments with superior client relationship management skills.
• Strong organizational and problem‑solving skills with ability to plan and manage within budget and time constraints.
• Familiarity with various building systems and ability to multitask while working independently.
• Experience with CMMS systems and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written, verbal, and interpersonal skills with a collaborative management style.
• Understanding of safety procedures, preventive maintenance programs, and continuous improvement methodologies.
• Ability to manage third‑party contractors and vendors while ensuring compliance with audit standards.
• Must be able to provide proof of U.S. citizenship due to federal regulations.

• Bachelor’s degree in a related field with background in professional office environment facilities management.
• Experience with strategic sourcing and contracting for maintenance and project services.
• Knowledge of capital improvement project planning and management with familiarity with JLL tools, processes, and best practices.
• Understanding of landlord, tenant, and subtenant relationship management.
• Experience with incident investigation and root‑cause analysis methodologies.
• Background in employee development and performance management, including completing performance reviews and implementing CMMS tools.
• Commitment to promoting a culture of diversity and inclusivity for all team members.
• Knowledge of sustainability awareness and environmental stewardship practices supporting organizational commitments.

On‑site – Everett, WA

Estimated annual compensation: $110,000 – $159,500 USD. Final compensation packages may vary based on qualifications and market conditions.

JLL is an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.