Facility Manager, Facilities Management

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Manages corporate owned healthcare facility and other campus buildings including outpatient and office space. Includes management of the maintenance team, regulatory compliance, quality assurance activities, financial performance and reporting, and personnel management and development.
• Regulatory compliance includes DNV, AAAHC, DPH and local testing and permitting requirements.
• Ensures all building systems and equipment are maintained in accordance with all applicable State/Federal/Local regulatory requirements, including boilers, chillers, compressors, pumps, air handlers, heat exchangers, underground storage tanks and other stationary equipment.
• Accountable for financial performance related to operational facilities spend while ensuring adherence to established operating budgets.
• Ensures staff training in approved practices and procedures related to proper facility maintenance techniques.
• First point of escalation for all facility concerns and/or grievances by facility occupants.
• Creates annual Individual Performance Management Program (IPMP) templates in conjunction with Human Resources for all direct reports.
• Manages and encourages participation in the client and Jones Lang LaSalle Employee Recognition Awards programs.
• Partners with JLL Strategic Sourcing and Contracts Managers to ensure all vendor contracts are properly implemented and executed consistent with the identified scope of work and requirements of the MSA.
• Provides oversight/support to Project Management & Sourcing Teams in the delivery of maintenance, projects and vendor activities supporting critical operations and/or functions as needed.
• Creates a safe work environment for staff by ensuring adherence to all safety/infection control policies and procedures and practices, including wearing of appropriate protective clothing and gear and the proper handling of contaminated equipment and tools.
• Complies with all Jones Lang LaSalle policies and procedures, including ethics and business practice.
• Attends and actively participates as needed in site committee meetings (Environment of Care, Emergency Management, Process Improvement, etc.).
• Tracks trends and recommends action plans with regard to KPI/SLA below standard performance (MSA Driven) for Facility Operations/Engineering Services.
• Determines degree of compliance with applicable standards, as directed by Jones Lang LaSalle management.
• Maintains working knowledge and ensures compliance with the Master Services Agreement (MSA) and any other relevant amendments or appendices that guide Jones Lang LaSalle's relationship with the client.

• College degree in a related engineering field, formal apprenticeship program or technical trade school, preferred.
• 3+ years of commercial facilities management, plant operations, engineering, or maintenance supervision experience; hospital experience preferred.
• Managerial experience required with proven budget and personnel responsibilities.
• Regulatory compliance experience including TJC, DNV, AAAHC, and WA DPH.
• Fully knowledgeable of activities necessary to produce a state of perpetual compliance.
• Fundamental skills in building critical systems such as HVAC, electrical and mechanical, life‑safety systems, power distribution systems is preferred.
• Strong interpersonal, oral and written communication skills, including report writing ability.
• Proficiency with MS Office, Computerized Maintenance Management System (CMMS).

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

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