Residential Area Director - Everett

Residential Area Director –
Job Title: Residential Area Director |
Annual Salary: $85,000 |
Job Status: Full Time |
Work Base: Everett, Washington

Helping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and needs. SAILS Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our mission is to provide world‑class person-centered services, supports, and advocacy for individuals in positive and life-enriching environments.

SAILS Washington takes a zero‑tolerance stance on abuse and neglect. All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.

• Medical, Vision and Dental Insurance
• Voluntary Short-term and Long-term Disability
• Employee Assistance Program (EAP)
• Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance
• Working Advantage employee discount program
• Health Savings Account (HSA)
• Flexible Savings Account (FSA)
• Accrued Paid Time Off
• Unlimited Peer Referral Program
• 401(K)
• Capella University Discount

• Ensure overall quality of care, supervision, and safety of SAILS Washington’s clients.
• Provide oversight, training, analysis, and leadership to all Residential supervisors on all aspects of facility operations.
• Work closely with the Program Management team to ensure that the facilities meet all areas of compliance.
• Ensure implementation of staff schedules across the program.
• Payroll review and submission.
• Approve and sign the Program Manager’s mileage forms.
• Approve and submit Program Manager’s PTO and vacations.
• Conduct weekly meetings with the Client Care Committee to communicate any change and review facilities operations.
• Provide guidance and direction to House Managers on the management of challenging issues and relations with staff and guardians.
• Review and follow up on Program Managers & House Managers Weekly Report.
• Submit a weekly report with the status of each area Washington Residential Director and Executive Director.
• Place new hires, interview, address staffing needs, provide on-site training, and supervise the effectiveness of peer coaching.
• Ensure staff receive initial and continuous training.
• Cooperate with HR in investigations due to any staff issue or complaint.
• Attend all PCSP meetings for behavioral/challenging clients, and any other meeting as required.
• Review with the behavior team after PBSP meetings regarding challenging/high behavioral clients to be aware of any updates and concerns.
• Conduct supervisors' performance reviews.
• Review incident reports and maintain accurate records.
• Ensure that good quality of clients’ activities and outings are planned and regularly scheduled, including special events such as holiday parties, birthdays, and community events.
• Complete Monthly Quick Checks for each program.
• Meet with the Compliance team to ensure quality assurance of each program is maintained.
• Ensure policies are followed and clients receive necessary services.
• Ensure client annual plans (Individual Plan, Positive Behavior Support Plan, Refusal of Services Plans, and Restrictive Procedure plans) are written within required timelines.
• Work with the Behavior Support Team to ensure behavior data is collected, reviewed, and analyzed every six months to ensure behaviors are tracked and plans are effectively implemented.
• Ensure Semi-Annual plan reviews are completed with Program Supervisors and Behavior Team to ensure client goals are achieved.
• Maintain positive relationships with stakeholders, clients, families, guardians, and other agencies involved in clients’ care and support.
• Attend meetings with guardians and case managers to address concerns and develop solutions.
• Maintain all quality assurance concerns within the area.
• Other duties as assigned.

• Bachelor's degree preferred and/or two years specialized training emphasizing Social Services, and at least three years’ experience working within a business, mental health, or social services setting.
• 3 to 5 years of supervisory experience supervising 5–30 employees. Background in running Independent and Supported Living Services.
• First Aid/CPR and CPI (Crisis Prevention Intervention).
• Must be at least 21 years of age.
• Must have a Washington Driver’s License.
• Candidate must successfully pass all pre-employment requirements, including but not limited to a lifetime background check.
• Must provide own vehicle (company vehicle not provided) and auto insurance.
• Must be willing to cover shifts as needed and be part of on-call rotation.
• Must be able to obtain an NAR within 90 days of hire.