Expert Business Operations Specialist

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

We are seeking an Expert Business Operations Specialist to support the Production AI Strategy team within the Manufacturing & Safety organization based in Everett, Washington on First Shift.

This role requires a highly skilled individual contributor who will lead and facilitate the development, integration, and execution of strategic business programs and plans supporting AI‑driven production initiatives.

You will be instrumental in guiding large‑scale, complex plans that align with Boeing’s broader manufacturing and production goals. The position emphasizes expert program and project management discipline, business case development, risk mitigation, and executive‑level communications.

• Guide and facilitate the development, integration, and alignment of business operations programs and plans related to AI strategies in production.
• Lead sourcing strategies, cost imperatives, and deployment impact analysis to support work authorization and commitment planning.
• Drive coordination across internal and external business partners, ensuring alignment and compliance with broad‑level business strategies set by executive leadership.
• Develop and refine business cases to support strategic investments in AI manufacturing technologies, leveraging quantitative and qualitative analyses.

• Provide expert oversight on complex program management activities using Boeing’s Program Management Best Practices (PMBP).
• Support, cultivate, and maintain the Product Development Integrated Master Plan (MPP & IMP) within the AI Production Strategy context.
• Lead status reporting and visibility systems to track commitments, performance, risks, and compliance to plan.
• Identify and address risks and opportunities, recommending mitigation strategies to senior leadership.

• Deliver coaching and guidance to less experienced team members to build organizational capability and ensure continuity of excellence.
• Serve as a trusted advisor to executive management, representing leadership interests in communicating policies, strategies, and operational direction related to AI initiatives in manufacturing.
• Collaborate with multi-disciplinary teams across product development, supply chain, engineering, and production to integrate AI strategy effectively.

• Leverage data analytics, automation, and IT system knowledge to support AI deployment and process improvements.
• Collaborate with IT and data architecture teams to align AI strategy with Boeing's evolving technology systems.

• 10+ years’ experience in program and project management, utilizing standard project management tools and best practices.
• 10+ years of deep expertise in business operations processes including but not limited to Management Systems & Integration (MS&I), Risk Management, Baseline Management, Program/Project Management.
• 10+ years of experience working within complex, multi‑business‑unit environments with broad stakeholder engagement.
• Proven ability to develop detailed and compelling business cases to support large initiatives.

• In‑depth knowledge of Boeing production systems, product development processes, and value streams (sales, engineering, supply chain, production).
• Experience in strategic application of Artificial Intelligence for manufacturing and production settings.
• Working knowledge of IT system architectures and how they support manufacturing operations.
• Skilled in data analytics, automation, and translating data insights into strategic business decisions.
• Familiarity with Boeing's Program Management Best Practices (PMBP).
• Strong leadership communication skills, capable of influencing and interacting effectively…