Program Manager

Position: Staff Program Manager
Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title
:
Staff Program Manager

Reporting To:
Business Unit Director, Production Programs - Americas

Work Schedule:
Onsite - Everett, WA
The Program Manager for Production Programs manages day-to-day execution and continuous delivery of Moog products in the production phase. This role is accountable for customer relationship management, meeting cost-to-plan targets, driving demand flow down to sites, resolving escalated issues, and coordinating cross-functional teams to ensure product quality, on-time delivery and contract compliance through the full production lifecycle.

Core responsibilities

• Production program execution:
  Manage program performance against production schedules, quality, cost and delivery targets.
• Customer account management:
  Act as primary customer contact for production issues, delivery coordination, routine commercial interactions and performance reporting; maintain high customer satisfaction and manage expectations.
• Cost-to-plan and financial performance:
  Drive cost-to-plan initiatives, support margin preservation actions, manage forecasts and report earned-value/financial status.
• Demand flow down & site coordination:
  Translate program requirements into site-level demand, lead demand flow down and ensure production sites have required planning, materials and capacity to meet program needs.
• Cross-functional coordination:
  Coordinate manufacturing, supply chain, engineering, quality, test, logistics and sustainment to remove blockers and optimize throughput.
• Escalation & issue resolution:
  Own resolution of escalated production, supply or quality issues impacting program performance; lead root-cause actions and corrective plans with stakeholders.
• Change & configuration control:
  Manage engineering change requests impacting production, ensure configuration control, and align stakeholders on implementation plans.
• Supplier & subcontractor management:
  Partner with the Supply Chain team to ensure monitoring of supplier performance, to drive on-time delivery and quality recovery actions, and to support contractual remedies as needed.
• Compliance & safety:
  Partner with Quality team to ensure production activities comply with customer specifications, applicable regulatory standards, company policies and safety requirements; support audits and quality events.
• Reporting & governance:
  Produce clear, concise program status reports and decision packages for Program Director; participate in various internal programs reviews.

Key deliverables / success metrics

• On-time delivery and meeting production rate commitments.
• Achievement of cost-to-plan targets and acceptable cost/schedule variance.
• Successful demand flow down with minimal site disruptions and material shortages.
• Timely resolution of escalations and measurable reduction in repeat issues.
• Low production quality non-conformances and high first-pass yield.
• Strong customer satisfaction and adherence to contractual commitments.

Core skills & competencies

• Program & schedule management:
  Understanding of IMS, MS Project or equivalent and EVM basics.
• Technical understanding:
  Ability to lead technical trade-offs with engineering teams.
• Communication & stakeholder management:
  Clear communicator with strong customer-facing and cross-functional collaboration skills.
• Risk & issue management:
  Proactive identification, escalation and mitigation of risks and issues.
• Negotiation:
  Practical experience in commercial negotiation and supporting contractual actions.
• Decision orientation:
  Data-driven, accountable and results-oriented.

Reporting & organizational context

• Reports to:
  
  Program Director
• Interfaces:
  Typically leads and coordinates with cross-functional team members (engineering, supply chain, manufacturing, quality, finance, legal & contracts. Direct interface with Site Program Managers and customer representatives.

Minimum qualifications to be considered

• Typically, Bachelor's degree in engineering or business
• Minimum of ten (10) years of professional work experience, preferably in aerospace and engineering
• Minimum six (6) years of Program Management work experience
• Project Management Professional certificate is a plus

How We Care For You:

• Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts
• Work/Life Balance:
  Flexible paid time off, holidays and parental leave program, relocation assistance.
• Health & Welfare:
  Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan ("EAP") and other supplemental benefit coverages.
• Professional Skills Development:
  Tuition Assistance,…