Community Development Manager

Position Title:
Community Development Manager

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a freshingly great customer experience, and affordable plans that put customers in charge.

As our state‑of‑the‑art fiber network expands, so does our need for team members who can help us grow and realize our goals.

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention.
• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions.
• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.
• Earning Your Trust: We build trust through clear, honest, human communication.

Ziply Fiber is revolutionizing the internet experience with a major investment in Fiber Internet network upgrades. As a Community Development Manager, you will play a key role in driving brand awareness and fostering community relationships to support our growth goals.

You’ll be the face of Ziply Fiber, building connections between our brand and local communities. In this role, you’ll collaborate with teams across Marketing, PR, Operations, and Sales to develop and execute targeted marketing plans, engage with community leaders and organizations, and organize impactful local events.

We’re looking for a personable, passionate, and professional individual who thrives on building relationships and creating a positive local presence. If you’re ready to make a difference and help, bring reliable, high‑speed internet to communities, we’d love to have you on our team.

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

• Build and maintain strong working relationships with community leaders.
• Build a positive, accessible presence within communities to foster trust and engagement, positioning our brand as a committed, reliable, local partner.
• Integrate into key chambers of commerce or other community‑based organizations to ensure Ziply Fiber is part of the community.
• Strong ability to connect with diverse groups, from local business leaders to customers, fostering trust and engagement.

• Build brand awareness and excitement for the brand in areas soon‑to‑be built with fiber internet.
• Identifying the most effective and ROI efficient outreach opportunities in the territory.
• Lead efforts to obtain best internet awards from local publications that support our mission to improve local connectivity and bring reliable, high‑speed fiber internet access to communities.

• Planning and preparing community‑based events – local sponsor ships, farmers markets, grand openings, or other events.
• Coordinate ground‑breaking, ribbon‑cutting, and fastest city certification ceremonies to mark key milestones, in collaboration with city officials, chambers and local organizations to enhance visibility and generate positive local press.
• Manage logistics for these events, ensuring all necessary materials, branding, and support are in place to create a polished, engaging experience.

• Work with other marketing team members on items needed to support the territory sales.
• Develop and execute strategic marketing plans for local Ziply Fiber properties, as well as recommending general marketing programs and local campaigns in close collaboration with the demand & channel marketing team and key sales counterparts.
• Working with demand and channel marketing leaders, create and execute asset marketing materials and building specific marketing strategies.

• Support…