Clinical Care Coordinator; CNA​/HCA

Clinical Care Coordinator (CNA/HCA)

Full-Time | 40 Hours Per Week

At Journey Nursing Services, we believe healthcare is about people first. Our mission is to provide exceptional, person-centered care through a holistic approach that supports not only our clients, but their families, caregivers, and the entire healthcare team.

As a Nurse-Owned, Veteran-Owned, and Women-Owned organization, we are committed to raising the standard of community-based healthcare while investing in the professional growth of our employees. We believe every client deserves exceptional care from compassionate professionals, and every employee deserves to work in an environment where they are respected, supported, and empowered.

Our culture is built on a few simple principles:

• Every voice matters.
• Every person deserves respect.
• We lead with compassion and integrity.
• We work together as one team.
• We pursue excellence in everything we do.

As Journey Nursing Services continues to expand throughout Washington State, we are seeking an experienced Clinical Care Coordinator (CNA/HCA) to join our growing leadership team.

If you're ready to take the next step beyond bedside caregiving while continuing to make a meaningful impact in the lives of clients and caregivers, we'd love to meet you.

The Clinical Care Coordinator is a unique leadership role that combines hands-on client care, case management, caregiver leadership, quality assurance, and care coordination. This position allows you to continue building meaningful relationships with clients while developing your leadership skills and supporting a team of caregivers.

Journey Nursing Services supports ongoing professional development through:

• Home Care Aide (HCA) Courses
• CPR/BLS Courses
• Nurse Delegation Certification
• Continuing Education Units (CEUs)
• Leadership Development
• Ongoing Clinical Education

As Journey continues to grow, so do the opportunities for advancement into clinical leadership roles.

Journey Nursing Services believes in investing in our employees by offering competitive compensation and benefits that support your health, financial well-being, and professional growth.

Benefits for eligible full-time employees include:

• Competitive hourly pay
• Performance and leadership growth opportunities
• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Washington Paid Sick Leave
• 401(k) Retirement Plan
• Employee Assistance Program (EAP)
• Paid orientation and training
• Continuing Education and CEUs
• CPR/BLS renewal assistance
• Leadership development opportunities

As a Clinical Care Coordinator, you will oversee an assigned caseload of home care clients while serving as a clinical resource and leader for caregivers in the field. This position combines client assessments, supervisory visits, caregiver education, quality assurance, staffing collaboration, and direct client support to ensure exceptional client outcomes and continuity of care.

This is a full-time position based on a 40-hour work week. Approximately 75% of your time will be spent in the field conducting Start of Care visits, client assessments, supervisory visits, caregiver orientation, quality assurance visits, client introductions, and providing direct client support as needed. The remaining time is dedicated to care planning, documentation, compliance activities, provider communication, scheduling collaboration, and administrative responsibilities.

While every effort is made to maintain a consistent caseload and schedule, Clinical Care Coordinators are expected to remain flexible and adapt to changing client needs, hospitalizations, staffing demands, and agency operational priorities.

This position is generally scheduled Monday through Friday during regular business hours, with flexibility based on client and operational needs.

Clinical Care Coordinators primarily work in residential and community-based settings, traveling between client locations while maintaining dedicated administrative time for documentation, care coordination, and interdisciplinary communication.

Participat…