Quality Technician — QA & Process Improvement

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Maintains production quality standards and documentation, including preparing and updating necessary records and monitoring production quality performance to identify opportunities for improvement. Participates in Return Materials Authorization (RMA) and Material Review Board (MRB) processes, quality audits, Electrostatic Discharge (ESD) control compliance, and quality reporting.

• Demonstrated ability to solve practical problems and make logical decisions.
• Support corrective action responses, as required.
• Occasional contact and communication with other Creation functional areas, plus occasional outside contact and communication with vendors and certification/inspection/audit agencies.
• Ensures day-to-day tasks align with quality standards.
• Impacts Customer Satisfaction by helping to ensure product quality.
• Identifies and resolves low complexity product and process-related issues.
• Supports Quality Engineer for manufacturing and operations related activities.
• Performs various types of quality inspections and audits.
• Creates quality reports and analyzes manufacturing data to identify opportunities for improvement.
• Participates in document control duties.
• Attends MRB meetings to ensure timely disposition of nonconforming material.
• Supports RMA process to ensure timely return of products to customer.
• Supports calibration of inspection and test equipment with internal stakeholders and 3rd party.
• Supports ESD control compliance program.

• Associate's degree in electronics or related field or equivalent experience with a minimum of 2 years work experience.
• Minimum of 2 years work experience in any combination of Quality Assurance, manufacturing/process engineering (electronics manufacturing preferred).
• Working knowledge of IPC A-610 is preferred.
• Working knowledge of other applicable IPC standards (e.g. IPC-600, IPC-620) is highly desirable.
• Work experience in ISO 9001 environment is strongly desirable.
• Experience with the proper use of measuring equipment and Measurement System Analysis is an asset.

• Intermediate computer skills.
• Good Manufacturing Practices (GMP)/Operations knowledge.
• Electronic Manufacturing Service (EMS) or equivalent experience.
• Proficient English verbal and written communication.
• Familiarity with AS9100, AS9102, CFR 21 Part 820 and ISO 13485.
• Experience with the proper use of measuring equipment and Measurement System Analysis is an asset.
• Possesses the ability to succinctly articulate the details of a challenge to team members.

In compliance with pay transparency requirements, the anticipated starting pay for new hires for this position is $25.00 to $27.00 per hour. Full-time employees are also eligible for benefits and performance-based bonuses. This is not a guarantee of compensation or salary, as a final offer amount may vary based on factors including but not limited to experience, education, location, and shift.

Creation Technologies is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Canada:
Title for the position will be in accordance with applicable national and local laws.