Quality Assurance Investigator

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes (BCA has an exciting opportunity for a Quality Assurance Investigator (QAI) Level 3 to join the 777/777X Everett Quality Operations team in Everett, WA on 1st Shift
. Join our team and help drive quality, compliance, and continuous improvement.

A Quality Assurance Investigator Level 3 performs analysis and disposition of product nonconformances, supports root cause and corrective action activities, evaluates compliance with quality and engineering requirements, and contributes to process and product improvements to ensure quality, compliance, and effective problem resolution.

• Investigates product non-conformances, procedures and engineering requirements to develop RCCA.

• Performs analysis to identify and evaluate the quality of products, operations and processes to Quality Management System requirements, applicable company procedures, contract requirements or government regulations

• Applies knowledge of aerospace design, systems and integration to perform failure and forensic analysis of aerospace components and systems

• Trains and mentors fellow employees in the Quality Management System

• Performs root cause analysis on the nonconformance to identify the cause and prevent reoccurrence

• Independently develops, modifies and documents actions to assure problem resolution or to implement corrective/preventive action and documents resolution

• Obtains corrective action on nonconforming plans and hardware/processes

• Negotiates concurrence, obtains commitments for taking preventive and corrective action, prioritizes quality activities and ensures problem resolution

• Reviews and validates the corrective action plans and identifies effectivity to ensure completion

• Reviews and approves Quality planning changes or disposition of nonconformance hardware products/processes

• Guides validation of configuration management, quality procedures and material review policies to deliver the software products

• Develops software system processes to support changing industry standards

• Reviews and implements corrective action on audit results to ensure media is stored and handled per engineering defined requirements

• Interprets industry standards and provide recommendations for implementation

• Creates analytical reports and coordinates with the responsible parties for internal/external distribution

• Works under general direction

• 3+ years of experience in aerospace, fabrication, or a manufacturing environment

• 3+ years of experience conducting quality investigations, root cause analysis, and corrective action activities in a production environment

• 3+ years of experience working with Non-Conformance (NCR) processes and Quality Management Systems (QMS)

• 3+ years of experience reading and interpreting engineering drawings, specifications, and technical requirements

• 3+ years of experience gathering data, performing analysis, and presenting results

• 3+ years of experience with, or knowledge of, at least one airplane system

• Associate degree or higher

• Experience using Microsoft Office applications, including Word, Excel, and Outlook

• Experience working cross-functionally with engineering, manufacturing, and quality teams

• Experience supporting root cause corrective action and problem resolution in a production environment

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll…