Service Center Coordinator

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data‑driven insights to build a healthier future.

Imagine your future with us! At ALS, you’ll join a purpose and values‑driven team that empowers you to innovate, create, and thrive.

The Service Center Coordinator directs the daily operations of a satellite facility. This includes working with Technical Sales Representatives (TSRs) on business development and coordinating with the laboratory with respect to project management activities, sample receiving, and field services for work coming from the service center.

• Establish a working relationship with clients.
• Work in collaborative efforts with local TSRs on business development.
• Communicate sampling schedules and project information to the laboratory.
• Project management functions for specific clients as requested by the laboratory.
• Communicate client concerns/issues to the laboratory.
• Keep clients informed of new developments and laboratory services.
• Coordinate with the field team to collect samples and get them to the laboratory.
• Courier activities as required.
• Train local field team.
• Other duties as assigned.

• High school diploma or associates degree.

• Able to speak and hear clearly while communicating with clients and the laboratory.
• Able to sit and/or stand for 100% of an 8‑hour day.
• Dexterity in hands and fingers to operate computer and other equipment.
• Must have average vision and be able to see to read reports and operate equipment.
• Ability to lift 40 lbs.

Our people are our most valuable asset and drive our success. We are a diverse community of dedicated professionals united by our passion to make a difference. We reward excellence and uphold our values in work and how we treat each other. At ALS, you will be supported to expand your skills and develop new ones, so you can reach your full potential.

• Structured wage increases
• Comprehensive benefit package (medical, dental, vision, life and disability insurance, retirement plan with company match, employee assistance, wellness programs, access to company perks)
• Additional vacation days for years of service
• Business support for education or training after 9 months with the company
• Learning & development opportunities (unlimited access to e‑learning and more)

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries. Using state‑of‑the‑art technologies and innovative methodologies, our dedicated international teams deliver the highest‑quality testing services and personalized solutions supported by local expertise.

ALS is proud to be an equal‑opportunity employer committed to achieving and maintaining a workforce that reflects and affirms the diversity of our society. Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy, pregnancy‑related conditions, genetic information, and any other characteristics protected by law. ALS welcomes applications from people of all levels of ability.

Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

To be eligible to work at ALS you must be a citizen or permanent resident of the country you are applying for, or hold or be able to obtain a valid working visa.

Please apply online and provide a résumé & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.