Experienced Escrow Assistant

Escrow Assistant – Everett, Washington

First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. We value innovation and offer a collaborative environment.

• Support the escrow process from opening through closing, disbursement, and post‑closing follow‑up
• Open orders and accurately enter and maintain transaction information
• Prepare closing documents and input closing statement information
• Review and interpret contracts, instructions, and other agreements related to escrow transactions
• Communicate regularly with buyers, sellers, agents, lenders, and other transaction partners
• Anticipate file needs, follow up on outstanding items, and help keep deadlines on track
• Use First American’s technology and systems to support accurate, efficient transactions
• Partner closely with the Escrow Officer and broader branch team to deliver an exceptional customer experience

• 2+ years of escrow‑related experience preferred
• Working knowledge of the escrow process, terminology, documentation, and transaction timelines
• Strong organizational skills with the ability to manage multiple files and competing priorities
• Excellent attention to detail and a commitment to accuracy
• Clear, professional written and verbal communication skills
• A proactive approach to problem‑solving and customer service
• The ability to remain composed and responsive in a fast‑paced environment
• A collaborative mindset and willingness to step in wherever needed to support the team
• Proficiency with Microsoft Office and the ability to quickly learn new systems and technologies
• High school diploma or equivalent

We place our people at the center of everything we do. You will join a respected industry leader equipped with resources and technology to help you perform at your best while building your escrow career.

This position is eligible for bonus pay and/or incentives for production or other goals.

First American is an equal‑opportunity employer. We offer a comprehensive benefits package, including medical, dental, vision, 401(k), PTO/paid sick leave, and an employee stock purchase plan.