Properties Administrator

Description

POSITION TITLE: Properties Administrator

DEPARTMENT or DIVISION: Properties

APPOINTMENT INFORMATION: Full-Time, Exempt, Onsite

SUPERVISOR’S

TITLE:

Senior Real Estate Manager

The Port of Everett, located on Port Gardner Bay at the mouth of the Snohomish River, was formed by the citizens of Everett in 1918 to create economic opportunities and protect the waterfront for the community. The Port has a long history of providing marine-related services and appropriate public access to the waterfront. The Port strives to bring quality jobs, business, and tourism opportunities to its local and surrounding communities, and is committed to enhancing, restoring and preserving the overall environmental health of our waterfront through environmental remediation, pollution prevention and resiliency planning.

The Port of Everett operates three lines of business:
1) international shipping terminals;
2) marina facilities; and
3) real estate development. The Port operates eight shipping berths situated on approximately 125 acres of land, and specializes in handling high-value, conventional and over-dimensional cargoes in support of the aerospace, military, construction, manufacturing, agriculture, energy and forest products industries.

The Port of Everett runs the largest public marina on the West Coast with more than 2,300 recreational boating slips and a 13-lane public boat launch facility. On the real estate side, the Port owns 3,800 acresof property, including Jetty Island, and works to return environmentally damaged property to productive use, restoring economic prosperity to the waterfront. The Port’s properties also provide numerous publicaccess and recreational opportunities for area residents and visitors to enjoy, supporting a vibrant, livable and balanced waterfront that generates economic and recreational opportunities.

Through its operations, the Port supports nearly 40,000 jobs and contributes $433 million to state and local taxes.

The Properties Administrator provides professional oversight and coordination for the Properties division, serving as a key point of contact for commercial tenants, and helping to cultivate positive tenant and customer experiences across the Port of Everett’s growing real estate portfolio. Primary responsibilities center on proactive and responsive tenant relations, lease and contract administration, and property-related operations and programs coordination.

This position acts as a key liaison between commercial tenants, internal Port departments, third party consultants and contractors, as well as external stakeholders to ensure properties are effectively managed, maintained, and aligned with Port policies, agreements, and operational objectives. The role also supports business development and special projects as needed to advance the Port’s commercial real estate and destination waterfront objectives.

• Provide responsive, courteous customer service that supports strong tenant relationships
• Coordinate new tenant onboarding, introductions, and ongoing engagement
• Communicate regularly with tenants, both verbally and in writing, to share relevant information, schedules, instructions, notifications, and updates as needed
• Respond promptly and professionally to tenant inquiries, maintenance requests, and concerns, ensuring timely updates and follow through
• Respond to and help resolve tenant emergencies during work hours, nights and weekends
• Maintain and distribute tenant documents including Tenant Handbook, Best Management Practices, policies, and other documents
• Coordinate tenant meetings, outreaches and engagement (i.e. Tenant Talks, open houses, info sessions, alerts, etc.); collaborate with Communications…