Xfinity Retail Sales Consultant; Everett, WA

Job Summary

Job Summary:

$28.49+ Hourly (Pay is $20.80/hr. + $1330/mo. Targeted Commission). Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service during all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer questions about current or new services, make changes to account data, upgrade service levels, and process all general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Provide expert-level knowledge and passion about technology, especially Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment, connecting products and services to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent (or GED).
• Ability to work a full‑time, flexible, variable schedule that includes days, evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Physical ability to carry and/or lift 25‑pound boxes, stand, and move throughout the store continuously.

• Medical, dental, and vision coverage.
• Comcast Xfinity courtesy services in serviced areas.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000 for full‑time employees.
• Paid time off.
• 401K savings plan with up to 6% dollar‑to‑dollar matching.

Base pay: $20.80 per hour. Total target compensation (base pay plus targeted commission): $28.49 per hour.

Comcast is an equal‑opportunity employer. We consider all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or genetic information. We will provide reasonable accommodation for individuals with disabilities for all aspects of the hiring process and job performance.